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May 28, 2018
Answered

Camera raw troubleshot on windows 7 pro 64bit

  • May 28, 2018
  • 1 reply
  • 1559 views

Hello everyone.

I've a big issue on camera raw since some month, and actually is going impossible to work with it.

Everytime that i open an image and i try to work on it, when i move any cursors i see some square (with the same image in it, or trasparent background, etc) that changes it dimension and position if i move again the cursor (see the video below)

I tried to re-install PS and CR, to update the drivers of my graphic card, to disable the GPU acceleration/support, but nothing works.

Someone could help me please?

This topic has been closed for replies.
Correct answer

Hi

Have you tried disabling Use Graphics Processor in Camera Raw preference

In Photoshop go to Edit > Preferences > Camera Raw and disable this option, restart Photoshop

Looks like it's GPU related

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

1 reply

Correct answer
May 28, 2018

Hi

Have you tried disabling Use Graphics Processor in Camera Raw preference

In Photoshop go to Edit > Preferences > Camera Raw and disable this option, restart Photoshop

Looks like it's GPU related

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

ilex_verticillata
Inspiring
May 30, 2018

Thanks, Ged. That menu you screencapped above was - for me - found in Bridge > Edit > Camera Raw Preferences. I couldn't find it in PS and in fact left the tickbox for "Use Graphics Processor" checked in Photoshop > Edit > Preferences > Performance. Doing it in CR only seems to have fixed the issue for me (so far).

I also have an NVIDIA GPU ( GeForce GTX 960 )

May 30, 2018

Hi

You can find Camera Raw preferences in Photoshop, go to Edit > Preferences > Camera Raw