Participant

Question

Cannot update Camera Raw from 6.7 to 7.1

Forum|Forum|13 years ago
May 30, 2012
3 replies
38287 views

When I try to update Camera Raw from 6.7 to 7.1, from the 7.1 setup file I downloaded, I get the error:

"Update failed

Updates could not be applied

This patch is not applicable for you. Please check for updates from the help menu in your product to see a list of latest updates available."

If I go to help in Photoshop CS5 and click on updates, it says that all of my programs are up to date, but Camera Raw is still 6.7. It absolutely refuses to update to 7.1

I just traded in my Nikon D3100 for a Nikon D3200 and 6.7 does not support it, but 7.1 does, so I REALLY need it to upgrade because I like to shoot in RAW.

Please help????

This topic has been closed for replies.

Victoria Bampton LR Queen

Community Expert

Let's keep this on topic please. There's no need for personal comments. (And I'm replying to the original post in order not to single anyone out).

Victoria - The Lightroom Queen

B

Bobr267

Participant

You can open the RAW files from a D3200 in the latest ViewNX2 which is free from Nikon.

M

MPpulido

Participating Frequently

I am still dealing with the DNG converter, thanks Adobe for the converter, but no thanks at all for don't suppor CS5.5, I think I lose a lot of money in your products, I cannot open my RAW (without workarrounds) files with your software, especifically CS5.5 photoshop exended.

You know camera raw is a great plugin and you are forcing us to upgrade in order to have the version 7.1

Why you dont sale Camera Raw as an independent product? mmm.... maybe I know.

Marco

PD. my recomendation, if you are a CS6 customer, be aware than maybe your next camera will be supported only in CS7, and you have to pay the updrage, if you are planing to upgrade your camera don't buy CS6 wait until CS7.

Noel Carboni

Legend

Marco, you have paid for an upgrade to a new camera that became available after the previous version of the Adobe software was released.

Why is it difficult to think that you need to pay for new software that became available after the camera came out to support it?

Sure, it would be nice if Adobe was kind to existing users, but since they don't really face customers going to the (non-existent) competition, they can clearly make more money selling you new software.

But it's not all bad - don't look now but there ARE some very nice new features and enhanced image quality in the new version that alone make it worth paying for.

-Noel

MichaelKazlow

Legend

I just traded in my Nikon D3100 for a Nikon D3200 and 6.7 does not support it, but 7.1 does, so I REALLY need it to upgrade because I like to shoot in RAW.

Yes. You need to upgrade. Upgraded hardware frequently causes people to purchase updated software. Just like updated software frequently causes people to purchase updated hardware. There is a price to be paid for owning the latest and greatest.

S

Sharity84078Author

Participant

Ok, so I have to pay to upgrade from 6.7 to 7.1? Seriously? Do you know how much? Geez, I just bought CS5 not too long ago now I have to pay to get an update to Camera Raw, really?

Noel Carboni

Legend

Noel, I just bounced over from the general discussions forum. I downloaded the standalone DNG converter...and guess what? It does not see the .CR2 files from the Canon T4i. In all honesty, had I known the 6.7 update would not have handled the T4i, I would have selected the "convert to DNG" upon downloading from the SD card. It simply never occurred to me that Adobe wouldn't keep up with it, CS5 Extended is not that old. As I have never had such a thing happen, I did my usual and deleted the files from the card. Then, thinking it might be a card issue and not an Adobe issue, I reformatted that card. Now, surely enough I can move the files BACK to the card and then import them again in Bridge, using the option to convert. But be aware that the standalone DNG converter is NOT seeing these files.

This is really something everyone should be aware of.

I will switch to CS6, just not at the moment...unless I have no other choice. It isn't so much the cost of the software as it is the tremendous amounts of files that are never quite cleared up, all the plug-ins, etc.

I will let you know how the operation of moving the files back to the card and then importing them again goes. I have to switch to the tower to do that. BB in a bit.

Indy

Update: This is referring to the Canon T4i only:

1. The Adobe Standalone DNG converter does NOT recognize, see, the .CR2 files created by the T4i at all, therefore it cannot convert what it does not see.

2. After moving the files from my computer back into the original folder on the SD card for that camera and importing them again via Bridge and choosing the "convert to DNG" option...the converter informed me that it failed for all 65 files.

So in otherwords, I am forced to upgrade now whether I wanted to or not.

Message was edited by: IndyMcDuff

What version of the DNG converter did you download? For THAT application you need the very latest version, 7.1.

It's Camera Raw 6 that's locked to Photoshop CS5. You always want the latest DNG converter. It embodies the latest knowledge of cameras and produces a file that the older versions of Photoshop can open.

Yes, it's confusing, but I believe you'll be able to get there from here. And since you've bought a new camera, I know funds may be short, but it's worth getting Photoshop CS6 for the quite significant improvements they've made in the raw conversion algorithms.

-Noel

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