Participant

Question

Cannot update Camera Raw from 6.7 to 7.1

Forum|Forum|13 years ago
May 30, 2012
3 replies
38245 views

When I try to update Camera Raw from 6.7 to 7.1, from the 7.1 setup file I downloaded, I get the error:

"Update failed

Updates could not be applied

This patch is not applicable for you. Please check for updates from the help menu in your product to see a list of latest updates available."

If I go to help in Photoshop CS5 and click on updates, it says that all of my programs are up to date, but Camera Raw is still 6.7. It absolutely refuses to update to 7.1

I just traded in my Nikon D3100 for a Nikon D3200 and 6.7 does not support it, but 7.1 does, so I REALLY need it to upgrade because I like to shoot in RAW.

Please help????

This topic has been closed for replies.

Victoria Bampton LR Queen

Community Expert

Let's keep this on topic please. There's no need for personal comments. (And I'm replying to the original post in order not to single anyone out).

Victoria - The Lightroom Queen

B

Bobr267

Participant

You can open the RAW files from a D3200 in the latest ViewNX2 which is free from Nikon.

M

MPpulido

Participating Frequently

I am still dealing with the DNG converter, thanks Adobe for the converter, but no thanks at all for don't suppor CS5.5, I think I lose a lot of money in your products, I cannot open my RAW (without workarrounds) files with your software, especifically CS5.5 photoshop exended.

You know camera raw is a great plugin and you are forcing us to upgrade in order to have the version 7.1

Why you dont sale Camera Raw as an independent product? mmm.... maybe I know.

Marco

PD. my recomendation, if you are a CS6 customer, be aware than maybe your next camera will be supported only in CS7, and you have to pay the updrage, if you are planing to upgrade your camera don't buy CS6 wait until CS7.

Noel Carboni

Legend

Marco, you have paid for an upgrade to a new camera that became available after the previous version of the Adobe software was released.

Why is it difficult to think that you need to pay for new software that became available after the camera came out to support it?

Sure, it would be nice if Adobe was kind to existing users, but since they don't really face customers going to the (non-existent) competition, they can clearly make more money selling you new software.

But it's not all bad - don't look now but there ARE some very nice new features and enhanced image quality in the new version that alone make it worth paying for.

-Noel

MichaelKazlow

Legend

I just traded in my Nikon D3100 for a Nikon D3200 and 6.7 does not support it, but 7.1 does, so I REALLY need it to upgrade because I like to shoot in RAW.

Yes. You need to upgrade. Upgraded hardware frequently causes people to purchase updated software. Just like updated software frequently causes people to purchase updated hardware. There is a price to be paid for owning the latest and greatest.

S

Sharity84078Author

Participant

Ok, so I have to pay to upgrade from 6.7 to 7.1? Seriously? Do you know how much? Geez, I just bought CS5 not too long ago now I have to pay to get an update to Camera Raw, really?

I

IndyMcDuff

Known Participant

> No, the stand alone did not see the files, trust me.

may be it did not see it but it converted T4i raw file w/o problem when the raw file was passed as a parameter by XnView

The standalone literally did not see the files. Mind you, I tried it on both the T7400 and the W701. The converter asks you for source files and you browse to it, naturally, and it sees the folder, you open the folder and nada within.

The recurring retort seems to be "well, you bought a new camera so you shouldn't complain about the software"...please understand that these camera makers do supply a CD with software that will handle the files. I must have at least 15 cameras, and if I were to use the CD for each and every one of them, my computers would be so jammed up with software I don't really want.. My initial confusion is that I never encountered a camera raw format that Adobe couldn't handle before. THAT was the confusion. And, I had initially bought CS5.1 Extended, and then went ahead and bought the whole CS5 Production Premium, and this is after using Photoshop since Photoshop 4, and I am not talking CS4, I'm talking about every upgrade since Photoshop 4.

As computers and processors progressed, so did I. But we all know what a big bother it is to uninstall any of Adobe products. You simply do not get out all the files without a really good removal tool and then you have to sit there and carefully pick through the registry entries. Adobe is not the only one, of course.

Yesterday I uninstalled previous versions after installing CS6 Extended on the laptop. What do you know? All of a sudden the camera raw 7.1 patch application wasn't there. I had to do it again. I cannot recall at this point whether it was before or after I started putting the plug-ins back in.

Someone said they had no problem with the T4i file on the standalone converter. There is a possibility the problem lies in some configuration that is present in both of my main machines. But I'm thinking it is more likely that since that person (I'd have to find the post) already had CS6 installed before trying the DNG standalone with that file, the results do not equal comparing apples to apples.

I wouldn't panic about buying a new camera though. As long as the camera-maker provides software that covers their new file (and they all do) you will still be able to convert the file from the new camera to use whatever version of Photoshop you have. That is just not the route I wanted to take.

Some of my cameras are Nikons, some are Canon, some are Pentax, some are Sony, and I even have an Olympus thrown in there. No way I want all of those extra programs on my machines!!! LOL!

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