Skip to main content
Participant
May 30, 2012
Question

Cannot update Camera Raw from 6.7 to 7.1

  • May 30, 2012
  • 3 replies
  • 38245 views

When I try to update Camera Raw from 6.7 to 7.1, from the 7.1 setup file I downloaded, I get the error:

"Update failed

Updates could not be applied

This patch is not applicable for you. Please check for updates from the help menu in your product to see a list of latest updates available."

If I go to help in Photoshop CS5 and click on updates, it says that all of my programs are up to date, but Camera Raw is still 6.7. It absolutely refuses to update to 7.1

I just traded in my Nikon D3100 for a Nikon D3200 and 6.7 does not support it, but 7.1 does, so I REALLY need it to upgrade because I like to shoot in RAW.

Please help????

This topic has been closed for replies.

3 replies

Victoria Bampton LR Queen
Community Expert
Community Expert
October 11, 2012

Let's keep this on topic please.  There's no need for personal comments.  (And I'm replying to the original post in order not to single anyone out).

Victoria - The Lightroom Queen
Participant
August 21, 2012

You can open the RAW files from a D3200 in the latest ViewNX2 which is free from Nikon.

Participating Frequently
September 25, 2012

I am still dealing with the DNG converter, thanks Adobe for the converter, but no thanks at all for don't suppor CS5.5, I think I lose a lot of money in your products, I cannot open my RAW (without workarrounds)  files with your software, especifically CS5.5 photoshop exended.

You know camera raw is a great plugin and you are forcing us to upgrade in order to have the version 7.1

Why you dont sale Camera Raw as an independent product? mmm.... maybe I know.

Marco

PD. my recomendation, if you are a CS6 customer, be aware than maybe your next camera will be supported only in CS7, and you have to pay the updrage, if you are planing to upgrade your camera don't buy CS6 wait until CS7.

Noel Carboni
Legend
September 26, 2012

Marco, you have paid for an upgrade to a new camera that became available after the previous version of the Adobe software was released.

Why is it difficult to think that you need to pay for new software that became available after the camera came out to support it?

Sure, it would be nice if Adobe was kind to existing users, but since they don't really face customers going to the (non-existent) competition, they can clearly make more money selling you new software.

But it's not all bad - don't look now but there ARE some very nice new features and enhanced image quality in the new version that alone make it worth paying for.

-Noel

MichaelKazlow
Legend
May 30, 2012

I just traded in my Nikon D3100 for a Nikon D3200 and 6.7 does not support it, but 7.1 does, so I REALLY need it to upgrade because I like to shoot in RAW.

Yes. You need to upgrade. Upgraded hardware frequently causes people to purchase updated software. Just like updated software frequently causes people to purchase updated hardware. There is a price to be paid for owning the latest and greatest.

Participant
May 30, 2012

Ok, so I have to pay to upgrade from 6.7 to 7.1? Seriously? Do you know how much? Geez, I just bought CS5 not too long ago now I have to pay to get an update to Camera Raw, really?

Known Participant
August 20, 2012

If money is not an object, and you're looking to get the best possible performance out of SSD storage, may I suggest doing what I did on my Precision T5400 - create a big 2 TB C: drive out of an array of SSDs.  I can provide you specifics to create a rock solid and incredibly fast setup if you'd like.  Everything is instantaneous, and Photoshop CS6 works great.

With 1.8 gigabytes/second sustained disk throughput and near zero latency I can hardly notice when Photoshop accesses its scratch file.

Trying to use SSD storage any other way (e.g., on the cheap) is simply paddling upstream.  You might be able to get there, but you don't get all the benefits you could and you do get ongoing problems.

-Noel


Noel,

My Precision T7400 doesn't have SSD, it is the Lenovo (IBM) W701 that has the SSD C drive.  That is a laptop.  Actually, it is a laptop designed for photographers, in my mind, as it has a lovely little Wacom tablet built right in.  The Precision T7400 has (4) 1.5 TB HD's installed onboard as 1.5TB is all Windows 7 can handle.  These HD's are all backed up to Fantom externals.

Just for the heck of it, when I get the chance, I'm going to install the software that came with the T4i onto a Sony Vaio laptop that does not have any of the Adobe products installed.  I will look at the software and see exactly what conversion utilities there are.  Easy enough to move the converted file to one of the machines that have Adobe on it.

If it has this ability, I will report it, so that people don't get thier knickers in a twist  when thinking about purchasing a new camera....and then mentally adding the cost of the upgraded Photoshop to the price of that camera.

Or you know what?  I'm going to just stick it onto the Hewlett Packard tower that sits behind me....that is easier.

I'll report back.

Indy