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Participant
May 30, 2012
Question

Cannot update Camera Raw from 6.7 to 7.1

  • May 30, 2012
  • 3 replies
  • 38287 views

When I try to update Camera Raw from 6.7 to 7.1, from the 7.1 setup file I downloaded, I get the error:

"Update failed

Updates could not be applied

This patch is not applicable for you. Please check for updates from the help menu in your product to see a list of latest updates available."

If I go to help in Photoshop CS5 and click on updates, it says that all of my programs are up to date, but Camera Raw is still 6.7. It absolutely refuses to update to 7.1

I just traded in my Nikon D3100 for a Nikon D3200 and 6.7 does not support it, but 7.1 does, so I REALLY need it to upgrade because I like to shoot in RAW.

Please help????

This topic has been closed for replies.

3 replies

Victoria Bampton LR Queen
Community Expert
Community Expert
October 11, 2012

Let's keep this on topic please.  There's no need for personal comments.  (And I'm replying to the original post in order not to single anyone out).

Victoria - The Lightroom Queen
Participant
August 21, 2012

You can open the RAW files from a D3200 in the latest ViewNX2 which is free from Nikon.

Participating Frequently
September 25, 2012

I am still dealing with the DNG converter, thanks Adobe for the converter, but no thanks at all for don't suppor CS5.5, I think I lose a lot of money in your products, I cannot open my RAW (without workarrounds)  files with your software, especifically CS5.5 photoshop exended.

You know camera raw is a great plugin and you are forcing us to upgrade in order to have the version 7.1

Why you dont sale Camera Raw as an independent product? mmm.... maybe I know.

Marco

PD. my recomendation, if you are a CS6 customer, be aware than maybe your next camera will be supported only in CS7, and you have to pay the updrage, if you are planing to upgrade your camera don't buy CS6 wait until CS7.

Noel Carboni
Legend
October 9, 2012

I don't doubt - and THIS is my point - if computer/camera/software manufacturers were made to sing from the same hymn sheet with primary regard for the consumer then these problems would be minimised.

It isn't surprising that they dont because they're out for No. 1.

It doesn't improve my humour or sense of fair play when I read trite platitudes such as: "If you wanna play you gotta pay" because it starts from the premise that the market dictates to the customer and not vice-versa.

Any thoughtful response would recognise that this is unfair.

Good luck.


This is the world we live in.  Last I looked "fairness" isn't part of the laws of physics.

What would you suggest?  Government regulation of the software industry?

-Noel

MichaelKazlow
Legend
May 30, 2012

I just traded in my Nikon D3100 for a Nikon D3200 and 6.7 does not support it, but 7.1 does, so I REALLY need it to upgrade because I like to shoot in RAW.

Yes. You need to upgrade. Upgraded hardware frequently causes people to purchase updated software. Just like updated software frequently causes people to purchase updated hardware. There is a price to be paid for owning the latest and greatest.

Participant
May 30, 2012

Ok, so I have to pay to upgrade from 6.7 to 7.1? Seriously? Do you know how much? Geez, I just bought CS5 not too long ago now I have to pay to get an update to Camera Raw, really?

Jeffrey_A_Wright
Legend
May 30, 2012

Moving this discussion to the Adobe Camera RAW forum.  You may want to look into converting your RAW images to DNG files.  You can then open the DNG files in older software.