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December 14, 2010
Question

CS5 won't open CR2 files

  • December 14, 2010
  • 1 reply
  • 32442 views

I am working with Photoshop CS5 and a Canon EOS Digital Rebel XS. The photos are taken off the camera with Image Capture, and put into the Pictures folder by default. A JPEG and CR2 file are imported. I cannot open the CR2 file – I have checked the plug in, and it is the 6.3 plug-in. Any ideas on what may be wrong would be appreciated. I've gone through the Adobe help files and tried the solutions listed...

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    1 reply

    Known Participant
    December 22, 2010

    Are you able to see previews of the raw images in bridge? If yes, did you try -  right click - open with camera raw? If no, try manually reinstalling the raw plugin.

    October 6, 2011

    I just had the same issue as I changed my camera from 450D to 60D and was told that the plug in(CS 5) did not support. Appreciate any advice how to reinstall / update the plug in ?

    Participating Frequently
    October 6, 2011

    Greg Tan wrote:

    I just had the same issue as I changed my camera from 450D to 60D and was told that the plug in(CS 5) did not support. Appreciate any advice how to reinstall / update the plug in ?

    Note, you've added a message to a thread whose last post Dec 2010...

    The way to update Camera Raw is to go to the Camera Raw Product Page or to simply Check for Updates in Photoshop CS5. Where to look for the update command differs based on your OS.