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pattyetue
Participating Frequently
August 15, 2017
Question

DNG Converter no longer supporting some files?

  • August 15, 2017
  • 1 reply
  • 4116 views

As the DNG converter has been updated over the years, has it stopped recognizing some file extensions (or perhaps camera models)?  I updated several levels and it will no longer open any CR2 files.  To be sure I wasn't just doing something wrong myself, I tried to convert a CR2 file that I had converted over the weekend in an older version.  Same file, same source folder (as it only lets you select a folder and not the file itself).

Windows

Thank you in advance for your assistance!

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1 reply

JP Hess
Inspiring
August 15, 2017

That would mean that the DNG converter doesn't support any Canon raw files. There must be something wrong with your installation of the converter. I would suggest downloading and installing again. To my knowledge, no camera has been dropped from support.

pattyetue
pattyetueAuthor
Participating Frequently
August 15, 2017

*Interesting footnote....I have gone back to versions 4.5 & 4.6 and the files are recognized but not parsing.

JP Hess
Inspiring
August 18, 2017

Strange, on my Mac Pro (OS X 10.11.14) and latest version of all CC software the file open in Photoshop ACR and then in photoshop. Bridge can see file and there is no problem to open it from there. No probs importing in Lightroom, or copy as DNG. But I don't work that way. I like to use Adobe DNG converter as I have done for years.

Is it impossible to get an earlier version from Adobe?

Thanks for your efforts.


I also have the latest Lightroom, Photoshop and Camera Raw. So I don't know what the deal is with the file that you sent in that zip file. But I can't do anything with it. I can't look at it with anything. I guess that doesn't matter. If you can use the raw files I don't see any sense in converting to DNG. But if that's what you like to do then go for it. Personally, I think it's a waste of time. Here is a link to a download page where you can download updates for all Adobe products. If you scroll down you will find the DNG converter listed, Windows and Mac. Click on your appropriate platform and you can choose whatever back version you want.

Adobe software and product updates