Error message on super resolution

New Here ,
Mar 25, 2021 Mar 25, 2021

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When I pull up the enhancement for super resolution it gives me an error every time saying, "System Update required. An unexpected error occurred when loading the Enhance feature. Try updating your operating system or graphics driver to the latest version." Everything is completely up to date. I can't find any information anywhere from Adobe. I have no clue what else to do.

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New Here ,
Feb 14, 2022 Feb 14, 2022

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i have exactly the same problem.  the only thing i've been able to do about it is close everything and do a restart.  a pain in the butt, but it solves the problem every time.

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Adobe Community Professional ,
Feb 14, 2022 Feb 14, 2022

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"Completely up to date" is meaningless. Can you post the system (Help->System Info...) from Photoshop?

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Adobe Community Professional ,
Feb 14, 2022 Feb 14, 2022

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First, try disabling GPU in the preferences (Preformance tab). Any better?
 turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. 
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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