For a complete overview of camera support in Photoshop and Lightroom, visit the following article:Why doesn't my version of Photoshop or Lightroom support my camera? Make sure your version of Photoshop or Lightroom is updated for the latest camera support. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter. Note: ETAs for specific cameras are not available.

Community Manager

StickyQuestion

P: New Camera Raw File Support - Requests & Information

Forum|Forum|5 years ago
August 10, 2020
257 replies
346358 views

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

Note: ETAs for specific cameras are not available.

Show previous replies

S

Skeje7

Participant

Another one waiting to be able to use the RAW files from my new Sony a7IV. Looks like we will have to wait until mid January?

S

SussexPropertyPhoto

Participant

When will adobe support Raw files from the new sony A7iiii?

Y

Yeeb_Vaj

Participant

Hi,
My raw files from Sony A7IV are not supported by any adobe program, any ideas why ? It seems to be because it's a new camera but how wasn't that anticipated by adobe teams ?
Thanks for your answers in advance

DdeGannes

Community Expert

Adobe needs to have a production issued camera model with the latest Sony firmware installed so they can produce sample files for testing profiles etc. Support will not be available until that is completed.

Updates are released ever 2.5 or 3 months on average. LrC 11 was released Oct 26th.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.

R

rainlam

Participant

Hello everyone,

I am using the Sony camera A7IV, but seems like there is an issueto import raw photo, it keeps saying ”Copy failed. Something went wrong, please try later“. I was using A7III, its perfectly fine to import both raw and jpeg.

Just wondering maybe the model is too new and Adobe has not update yet?

I am using the camera for work so this is a bit urgent if I can't import raw photo to edit 😞

TheDigitalDog

Inspiring

Do tell Sony that as their customer, you don't appreciate, like Canon, Nikon and others, holding your data prisoner. For a couple of months.

They didn't with the JPEG. Why must they with raw? Year after year.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

S

Skeje7

Participant

I'm sorry but I don't agree, as an Adobe customer I say it to Adobe who is the one who has to hurry to have this update available. I guess Sony has its confidentiality policy and can not be giving the specifications of their new cameras until the right time to avoid being copied the strategy. Adobe on the other hand says that they release updates every three months, what is this? if they have the update they should release it immediately. The camera works perfectly, what doesn't work is Lightroom.

L

Lindy21987083gmn1

Participant

I would like the Sony a7 iv to be added to the Lightroom classic list so that these ARW files can be read.

A

Alexandra21986741h63h

Participant

Wann wird es möglich sein,das LR die raws der Sony alpha 7 IV lesen kann?

JR Boulay

Community Expert

MOVED TO THE LIGHTROOM FORUM

Acrobate du PDF, InDesigner et Photoshopographe

M

Marek Stachowiak

Participating Frequently

First, I will apologize for my English. Yesterday I picked up the Sony A7IV and I can't rip photos taken with this camera. Photo captured in RAW (.ARW) format. Pictures taken in the same way with the Sony A7III, I can rip without any problems.

When can you expect the correct operation of moving photos from Sony A7IV to Lightroom?

Marek

P

pascalc44131590

Participant

LR AND PS NE PEUVENT PAS LIRE MES RAWS DU SONY A7IV.

COMMENT FAIRE SVP ?

T

Test Screen Name

Legend

Quel version de LR, de PS? (S'il vous plait, ecrire les numeros, pas "mettre a jour").

P

pascalc44131590

Participant

Version Lightroom Classic: 11.0.1 [ 202111111509-eae8952e ]
Licence: Creative Cloud
Paramètre de langue: fr

F

Fani5FDF

Participant

The Sony A7 IV is available for sale. When can we expect support from Adobe. I mean reading raw in Lightroom and Adobe Camera Raw

dj_paige

Legend

Adobe never announces publicly when support will be added. Most likely *but no guarantees* the support for this camera will be included in the next release of Lightroom Classic.

You will just have to be patient, and we'll all find out at the same time when support for this camera is actually provided.

C

C21953731wu13

Participant

Hey there, I am currently trying to import images from the newest Sony Alpha 7 IV camera.
My setup is the following:

Windows 10,
Adobe Lightroom Classic V11.0.1,
Camera Raw v14.0.1,

I also tried with the DNG converter V14.0.1 which also didn't allow me to convert the images.

Expected result would be that the images are imported as usual into Lightroom, but already the preview doesn't show up. After starting the import, it simply shows that the format is not supported.

Hope that can be solved soon!

C

C21953731wu13

Participant

Just found a workaround that lets you at least use the images to some extent:
- Download the Imaging Edge Desktop program from the Sony Website.

- Either work with the image directly in there (then you won't need Lightroom anymore ;))
- Export the image via - File - Output
- Import the image into Lightroom and do whatever you like.

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