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Rikk Flohr_Photography
Community Manager
August 10, 2020
StickyQuestion

P: New Camera Raw File Support - Requests & Information

  • August 10, 2020
  • 275 replies
  • 347336 views

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

  1. Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
  2. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

 

Note: ETAs for specific cameras are not available

 

275 replies

Participant
September 17, 2022

UPDATE!!!! AHTUNG!!! ALERTA!!!

sony a7m4 (a7iv) new firmware 1.10. new format : "s RAW" dont work 😞

TheDigitalDog
Inspiring
September 17, 2022

@Sergey26166183v9rn wrote:

UPDATE!!!! AHTUNG!!! ALERTA!!!

sony a7m4 (a7iv) new firmware 1.10. new format : "s RAW" dont work 😞


So there was no "s RAW" prior to the firmware update or it has changed due to the fireware?

If you have such a raw, maybe you can share it with Adobe (begging the question, why didn't Sony)? 

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
matteoz95043255
Participant
September 14, 2022

Hello,

After the new update of Sony A74, that introduced the M and S sizes for compressed RAW, this is the result... 

How is the update planned? Thank you

Participant
September 11, 2022

Salve, ho bisogno di un aggiornamento urgete di CameraRaw per photoshop e lightroom, perchè non l'ultimo aggiornamento Sony A7 IV non sono supportati i file .ARW. Grazie

markophoto1
Inspiring
July 31, 2022

Hello, 

 

any ideas when can we get Mavic 3, Hasselblad L2D-20c camera support? 

Color management of DNG files within LR, PS and Co. does not work! 

Thank you.

Brian Mulligan
Participant
April 12, 2022

The new update 14.3 for Camera Raw does npt seem to really work with Panasonic Lumix GH6 .RW2 files. 
Mac OS 10.14.6 Photoshop 2021 (22.5.3)

Inspiring
April 12, 2022

Works fine on LRC 11.3, Windows 10

Participant
April 10, 2022

I am trying to import photos from the Canon EOS R5 C but it is saying an error has occurred or the files have been corrupted. When will Lightroom support the Canon EOS R5 C and also for Adobe Premiere Pro on an Apple M1 Computer?

Rob_Cullen
Community Expert
Community Expert
April 10, 2022

Are you sure that is the error message you see?

More likely the R5C is so new that Adobe have not yet added compatibility to LrC. The error message might say "not supported".

Only the EOS R5 is currently listed as supported-

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Until support is provided (usually in a month or two after camera release) by Adobe you will need to use Canon' DPP to edit the CR3 files.

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
Participant
April 10, 2022

It's a shame that Canon and Adobe can't work together to make sure that there is a software update to support the new camera on the release date of the camera. Canon annouced the R5 C on Jan. 19, 2022 and released to the public on April 4, 2022. Canon supplied professionals and the media with preproductions versions of the camera nearly 2 months ago. So I don't see why it needs to take another month or two for Adobe to get there software to be compatible. 

Participant
April 9, 2022

For EOS R5 C users.
I've resolved this issue by modifying metadata in RAW(CR3) files.

 

To import RAW files genelated by R5C to Lightroom Classic , We have to rewrite model name "R5 C" to "R5" via using suchu as a ExifTool.

It looks working well but you should pay attention for Terms of use by Canon about thier cameras.

In my opinion , it is no problem that rewriting metadeta in RAW files. Please use at your own risk.

 

I'm using this tool.

https://exiftool.org

Like this.

exiftool -model="Canon EOS R5" ./*.CR3

 

There seem to be other GUI Exif apps in Apple/MS store.

 

thiks.

johnrellis
Legend
April 9, 2022

"We have to rewrite model name "R5 C" to "R5" via using suchu as a ExifTool."

 

Beware that Canon may well have changed the image firmware in the R5 C, so telling LR / ACR to use the R5 camera profile with R5 C images may not give intended results (we don't know). Manufacturers often change the firmware when releasing new cameras based on older hardware, which is why Adobe always produces new camera profiles.   

 

If this works well for you, great, but others should be aware of the risks.

Participant
April 9, 2022
Thank you.
I also agree with the risks you presented.
--
妹尾 忍(せのお しのぶ)
machpiment@gmail.com
Participant
April 6, 2022

Lightroom is not opening raw files from a Canon EOS R5 C. Will there be a update? Does Canon and Adobe work together to get files compatible before releasing the camera raw file?

 

Computer: Macbook Pro M1 Max

nikunj.m
Community Manager
Community Manager
April 6, 2022

Hi,

 

We're sorry that you're not able to import the images from your Canon EOS R5 C into Lightroom. Since this is a new camera, it is currently not supported.

 

For more info on Camera support, please check: https://helpx.adobe.com/camera-raw/kb/why-is-my-camera-not-supported.html

 

To check out the list of supported cameras & the minimum software version required for it, please check: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

Regards,

Nikunj

Participant
April 5, 2022

We are eagerly waiting for full DJI Mavic 3 DNG raw file support, so including the Adobe profiles. Is that alerady in the backlog?

Thanks, Oliver

TheDigitalDog
Inspiring
April 5, 2022

@Oliver48268 wrote:

We are eagerly waiting for full DJI Mavic 3 DNG raw file support, so including the Adobe profiles. Is that alerady in the backlog?

Thanks, Oliver


Until public release: Those who know don’t talk. Those who talk don't know. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Participant
April 2, 2022

Cant buld previews or import CR3 files from SD card (SanDisk extreme)

AxelMatt
Community Expert
Community Expert
April 2, 2022

The Canon R5C is a very new camera and lightroom still doesnb't support these cam.

You have to wait of one of the next updates of Lightroom. 

In the meantime you can convert the CR3 files into DNG with the Canon tool and then you can import the DNGs into Lightroom.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo