For a complete overview of camera support in Photoshop and Lightroom, visit the following article:Why doesn't my version of Photoshop or Lightroom support my camera? Make sure your version of Photoshop or Lightroom is updated for the latest camera support. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter. Note: ETAs for specific cameras are not available.

Community Manager

StickyQuestion

P: New Camera Raw File Support - Requests & Information

Forum|Forum|5 years ago
August 10, 2020
263 replies
346616 views

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

Note: ETAs for specific cameras are not available.

Show previous replies

DenisH90

Participant

When will Lightroom support the Sony A6700? I can't currently import RAW files.

K

KHOOBARRY25249580k5u1

Participant

Hello,

Do you know when lightroom would be able to deal with Sony A6700 RAW files ?

Thanks

johnrellis

Legend

A new camera from a major manufacturer is usually supported in the version of Camera Raw/Lightroom following the release of the camera. LR releases about every eight weeks, so we might expect to see LR 12.5 around August 8 - 15.

In the US, B&H, Adorama, and Amazon won't start shipping the a6700 until August 3, so it's very possible that Adobe won't have a production camera in time for LR 12.5. In that case, support will be delayed for another two months.

(I have no inside information.)

R

Russell314832915566

Participant

Getting an error that I can't open the raw files from my Sony a6700, can't convert them either using Adobe DNG converter.

Great Han

Participant

Lightroom mobile not support sony zve1 apsc mode arw file

K

KenJay189

Participating Frequently

Hey I think to buy R5
I wanted to see RAW files, but all RAW downloaded from here:
https://www.dpreview.com/sample-galleries/8198842835/canon-r5-sample-gallery-dpreview-tv
cannot be open in the last photoshop and ACR 15.4.

Adobe still does not support R5 ??? Or what's wrong with these files? (There, in comments to the first photo, people also write that they cannot open them!)
I try on win and macos. Even the Adobe DNG converter cannot convert these files.
But viewers of images like Appoloone on MacOS can open them!

Rikk Flohr_Photography

Author

Community Manager

The R5 has been supported for a long time now. I've been using mine for over a year with no issues. Moving to authoritative thread on camera support - not a bug.

Rikk Flohr: Adobe Photography Org

K

KenJay189

Participating Frequently

hey try to download any file from the link i provided...none of them open in ACR15.4...
what's wrong with them? they are not damaged because I can open them in a viewer.
does this mean that adobe only supports one type of raw?

Do these files have some kind of compression set in the settings or bit depth or what?
it is obvious that for some reason this type of file is not supported, let's answer specific questions objectively, and not write about someone else.

Y

yafet29385254j5m2

Participant

Download and Install Camera Raw Pluggin
Mine fixed by installing pluggin that you can download from adobe, try this one
https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

bobb82368016

Participant

When I click on "add photos" in LRCC,my Fuji xh2 is listed. The RAF previews show up but when i go to import i get the error message "these files appear to be unsupported or damaged". This is a new camera with a new cfexpress type B card. I am connecting the camera directly to my macbook via USB-c . Any reason why it wont import them? Driving me crazy lol

johnrellis

Legend

@bobb82368016, Adobe retired the name "Lightroom CC" years ago and there are now multiple programs called "Lightroom". Do the menu command Help > System Info and copy/paste the first line here, so we know the precise version of Lightroom you're running.

rmb-Photo

Participant

I am shooting RAW (RW2) files with the new Panasonic S5II (NOT S5) and this format as of Feb 13 2023 is not yet supported in either Lightroom or Photoshop.

I find it curious that a manufacturer and consumer base the size of Panasonic has not yet been seen as important enough for Adobe to work this out.

If anyone at Adobe has an update as to when this will be addressed I would sure appreciate it.

I mention it here, not because I think Adobe will care or comment, but as a large caution. If you shoot a professional event with this camera and you shoot only Raw (not Raw and JPG) you will NOT be able to even see your images much less deliver them.

Again, do NOT be confused, the S5 also shot RW2 raw files, and they work fine, but something has changed and I really need help. I have tried4 or 5 3rd-party conversion solutions and none of the work.

TheDigitalDog

Inspiring

I find it curious that a manufacturer and consumer base the size of Panasonic has not yet been seen as important enough for Adobe to work this out.

This (again), and in this specific case, is totally the fault of Panasonic. If you're upset, ask them why, unlike the JPEG, their raw (every raw they come up with) is proprietary, and they don't openly document the format. Or why they can't allow the output of a DNG along with the JPEG. Two openly documented file formats. Then on day one, you and everyone using a 3rd party raw converter would have access to your raw data. Now you get to wait on Adobe. And if you used another raw converter, that company too.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

D

default2vpgfa8pre8o

Participant

Je ne parviens pas à ouvrir mes raw RW2 de mon S5ii panasonic avec la dernière version lightroom

[moved from bugs to discussions - Mod.]

Per Berntsen

Community Expert

I can't open my raw RW2 of my S5ii panasonic with the latest lightroom version

By @default2vpgfa8pre8o

This is a recently released camera, and not yet supported by Lightroom.

It will most likely be supported in an update in the near future. Impossible to say when, because Adobe does not announce updates in advance.

K

Kris28375300fkl6

Participant

Camera came out last month. Everything is up to date on my MacBook Pro (2017). I tried opening it through my quick time player as well but it says "the specified URL type isn't supported" please help I am very new to these types of things. I also have the paid version of Adobe light room.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

B

Br710

Participant

I'm waiting for the update to read the new lumix s5mk2 files do you know when it will arrive?