For a complete overview of camera support in Photoshop and Lightroom, visit the following article:Why doesn't my version of Photoshop or Lightroom support my camera? Make sure your version of Photoshop or Lightroom is updated for the latest camera support. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter. Note: ETAs for specific cameras are not available.

when i import ARW. file lightroom and photoshop errorThe file appears to be unsupported or damaged ,ChatGpt said :If this .ARW file is from a new Sony camera, your Lightroom version may be old and doesn’t support that camera’s RAW format yet.i alredy update my lightroom versions still not supported ,whats the Solution ?

Rikk Flohr_Photography

Community Manager

StickyQuestion

P: New Camera Raw File Support - Requests & Information

Forum|Forum|5 years ago
August 10, 2020
263 replies
346603 views

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

Note: ETAs for specific cameras are not available.

Show previous replies

Alexa Bodnar

Participant

Hi, I’m using the Sony A7V, and Lightroom does not recognize the RAW files yet. I’ve already completed three photoshoots, and I’m unable to open the files in Lightroom, which is very frustrating.

At the moment, I have to convert the files to TIFF, but the image quality and workflow are significantly affected.

Could you please let me know when support for the Sony A7V will be added to Camera Raw / Lightroom? This is very important for my work.

Is support planned for the next update?

Svenja Photography

Participant

Hello,

Lightroom Classic (latest version) currently does not support RAW (.ARW) files from the new Sony A7 V.

The files are not corrupted and open correctly in Sony Imaging Edge.
However, Lightroom shows the error:
"The file is not supported or appears to be damaged."

I understand that lossless compressed RAW is already supported in Lightroom for this and other Sony models. Unfortunately, I completed a professional client shoot using compressed RAW files, and currently there is no efficient workflow to process them natively in Lightroom.

As a working professional, official RAW support for the Sony A7 V in an upcoming Camera Raw / Lightroom update would be extremely important.

Please consider adding compatibility as soon as possible.

Could you please confirm whether support is already planned and in which Camera Raw version it might be included?

Thank you & kind regards,

Svenja

T

timk24442096

Participating Frequently

Please provide RAW support for the Sony A7MV Camera that has been out before Christmas. I have two months of photos I can’t access in Lightroom Classic.

Peru Bob

Community Expert

Only Lossless Compressed Raw is supported at this time for Sony A7 V (ILCE-7M5).

from here:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

CeciliaPix

Participant

How does this help fixing my problem? I’d like Lightroom Classic to support ARW images shot with a new camera from a well established brand, doesn’t seem to much to ask. Do you know if an there’s going to be an update any time soon fixing this?

Peru Bob

Community Expert

@CeciliaPix

I don’t work for Adobe, so I can’t answer that, but I expect that they are working on it or will be soon.

Peru Bob

Community Expert

What is the camera model?

What version number of Lightroom?

CeciliaPix

Participant

Sony a7 V, latest version of Lighroom Classic

Roosmarijn

Participant

9 Weeks ago Sony launched the new A7 v.

After al these weeks it’s still not possible to edit the compressed images. Do you know when this problem will be fixed?

CeciliaPix

Participant

I have the same problem, even after the latest update. When is this problem going to be fixed?

kglad

Community Expert

@CeciliaPix

again, post in the lr forum if camera raw doesn’t work for you.

CeciliaPix

Participant

Can’t figure out how to post my question there. Also, it’s not called RAW but ARW., but maybe it’s the same file type under a different name

sonerblgc

Participant

Please provide a clarification regarding Sony A7V RAW files. We expect full support for all RAW options. We want to edit uncompressed RAW files and work with a non-beta profile. We have been waiting for proper support for a very long time. When editing RAW files in the profile that is marked as beta, both presets and manual color adjustments perform very poorly. Many users are experiencing these same issues.