PNGs with no background, opening with camera raw with background iPAD PHOTOSHOP

New Here ,
Dec 03, 2021 Dec 03, 2021

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Hi,

 

I am very frustrated. I am using version 3.1 of Photoshop for iPad.

For ages now I have been able to import PNGs which have no background.

Now every time I import a PNG with no background/transparency,

it opens in camera raw and gives it a white background.

I have tried talking to Adobe but to be honest they hardly ever help me

and they could not help me this time either.

 

How is it possible that on the Photoshop for ipad you can no longer

import transparent images ??? Surely this cannot be?

 

Please if anyone can help I would be so grateful.

 

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Adobe Employee ,
Dec 17, 2021 Dec 17, 2021

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Hi there,

Sorry about the trouble experienced.

Can you try updating your Photoshop to 3.2 and Camera Raw to 14.1 and check if that works? 
Let us know your feedback.
Thanks, 

Ranjisha

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