Problem opening Samsung NX1100 SRW files in CS6 and Lightroom 4

Forum|Forum|12 years ago
March 8, 2014
2 replies
15839 views

I bought a Samsung NX1100 and want to shoot in Raw format. My CS6 Bridge and Photoshop will not open the SRW files though. I downloaded the lightroom 4 that came with the camera and that will not read the SRW files either. How do I access my SRW files?

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darrenmars

Participating Frequently

I'm having much the same problem, except I'm shooting with an EX2F. I've tried reinstalling CS6 (I have extended) and updating to the latest patches, but no go. Photoshop and Bridge can see the files, but cannot open them or draw thumbnails for them. I have also tried installing the latest version of Adobe DNG converter, I get the same result with this.

I'm on a Macbook Pro, lastest OS with latest updates.

I saw on another thread somewhere that changing the file extension from .SRW to .CRW is the fix. I tried this with a couple of files but again I am still unable to open the files.

Apparently there's a raw converter for Samsung cameras but I haven't been able to find it. which is available on the Samsung website NX200 - DOWNLOADS | SUPPORT | SAMSUNG I don't know if it converts to JPG or another RAW format yet. Hopefully the link doesn't get wiped and it's useful to someone else.

EDIT: Looks like it's a standalone RAW developer. It only outputs jpg or TIFF.

JP Hess

Inspiring

The EX2F Has been supported in Lightroom since version 4.2, and in Camera Raw since 7.2. If you truly have the current version of Camera Raw installed, and if you have Lightroom 4.2 or newer, your files should be supported. And the DNG converter should work as well. Can you tell me exactly what error messages you are receiving?

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darrenmars

Participating Frequently

darrenmars wrote:

Thanks, @ccastleb The files are too big for posting here. I've never needed to use Dropbox so hopefully this works: Dropbox - SAM_0051.SRW

Uncompressed, straight from camera.

@JimHess Yes I am also unable to open in DNG Converter 8.4

But what is the error message you receive when using the DNG converter? The most common mistake new users make is to open the folder containing the original raw files. You only choose the folder, but don't open the folder. My thinking is that you received the message that there are no files found. And the solution is as I have explained.

Added later: have you been able to import any images from this camera? I just downloaded your image and try to open it in Camera Raw as well as Lightroom, both the latest versions. There's no preview, and neither program will open the file. According to the supported camera list published by Adobe, that camera is supported. So something else must be a contributing factor.

I've been using Photoshop for some time now, as well as DNG Converter. My workflow typically begins with importing all of my photos, converting to DNG and archiving the original raw.

Camera Raw gives an error about unsupported file format, DNG doesn't find supported raw files for the EXF2.

I figured out why the LX2 files weren't opening. It was because Camera Raw in fact hadn't updated (it was frozen in the update process in the background). I got all excited thinking that's why the other files weren't opening, but not the case.

Colour space isn't able to be set within camera... Exif data says colorspace: 1 No mention of aRGB or sRBG anywhere in the EXIF or RAW data.