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Participant
March 8, 2014
Question

Problem opening Samsung NX1100 SRW files in CS6 and Lightroom 4

  • March 8, 2014
  • 2 replies
  • 15839 views

I bought a Samsung NX1100 and want to shoot in Raw format. My CS6 Bridge and Photoshop will not open the SRW files though. I downloaded the lightroom 4 that came with the camera and that will not read the SRW files either. How do I access my SRW files?

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2 replies

Participating Frequently
May 8, 2014

I'm having much the same problem, except I'm shooting with an EX2F. I've tried reinstalling CS6 (I have extended) and updating to the latest patches, but no go. Photoshop and Bridge can see the files, but cannot open them or draw thumbnails for them. I have also tried installing the latest version of Adobe DNG converter, I get the same result with this.

I'm on a Macbook Pro, lastest OS with latest updates.

I saw on another thread somewhere that changing the file extension from .SRW to .CRW is the fix. I tried this with a couple of files but again I am still unable to open the files.

Apparently there's a raw converter for Samsung cameras but I haven't been able to find it. which is available on the Samsung website NX200 - DOWNLOADS | SUPPORT | SAMSUNG I don't know if it converts to JPG or another RAW format yet. Hopefully the link doesn't get wiped and it's useful to someone else.

EDIT: Looks like it's a standalone RAW developer. It only outputs jpg or TIFF.

JP Hess
Inspiring
May 8, 2014

The EX2F Has been supported in Lightroom since version 4.2, and in Camera Raw since 7.2. If you truly have the current version of Camera Raw installed, and if you have Lightroom 4.2 or newer, your files should be supported. And the DNG converter should work as well. Can you tell me exactly what error messages you are receiving?

Participating Frequently
May 10, 2014

How do you know it is an EX2F, the file says EX2 in the EXIF data, not EX2F? Is the model designation on the external camera body or on a serial-number plate, somewhere?


It has EX2F on the camera body.

Someone mentioned EXF2 was brought up earlier in the post... This was

likely a typo.

John Waller
Community Expert
Community Expert
March 8, 2014

The NX1100 was first supported in Camera Raw 7.4 and Lightroom 4.4.

http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html

CS6 shipped with Camera Raw 7.0

http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html

So try updating Camera Raw in CS6 (Help > Updates) to 7.4.

Or updating Lightroom to 4.4.1 (the last version of 4 which was released)

Win: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5600

Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5599