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trouble getting the 2024 raw plugin to install. I still have photoshop elements 2022 on my computer

New Here ,
Nov 10, 2023 Nov 10, 2023

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been using photoshop elements 2022 for awhile.  Like it. updated (a misnomer) to elements 2024, but can't get the raw plugin to show.  "installed" it twice, but still telling me I have to install it.

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Community Expert ,
Nov 10, 2023 Nov 10, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from download and install">

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Mentor ,
Nov 10, 2023 Nov 10, 2023

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Sounds like you not installing it in the right location, or the program is a bit confused, give this a try:

Last updated on Jan 12, 2022 | Also Applies to Elements Organizer, Premiere Elements

Find out how to update the Camera Raw version on your Mac or Windows machine.

Note:

 

The following is a workaround to update Camera Raw within Elements. It is recommended to wait for Camera Raw updates within the product for issue fixes. 

If you haven't been able to update the Camera Raw plug-in for Elements, follow these steps:

  • Quit all Adobe applications.
  •  
    • On macOS, double-click the .dmg file to mount it.
    • On Windows double-click the downloaded .zip file to unzip it. (Windows might unzip the file for you.)
  •  
    • On macOS, double-click the .pkg file to start the installer. 
    • On Windows, double-click the resulting .exe file to start the installer.
  • Follow the on-screen instructions.
  • Once installed successfully, close the installer window.
  • Navigate to the following folder:
    • On macOS: /Library/Application Support/Adobe/Plug-ins/CC/File Formats
    • On Windows: C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats
  • Copy the Camera Raw plug-in from the CC > File Formats folder that is mentioned in the above step.
  • Navigate to the following folder: 
    • On macOS: /Library/Application Support/Adobe/Plug-ins/Elements<Version Number>/File Formats
    • On Windows: C:\Program Files\Common Files\Adobe\Plug-Ins\Elements<Version Number>\File Formats
  • Replace the existing Camera Raw plugin in Elements<Version Number> folder with the plug-in that you copied in step 8.

 

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