Known Participant

Question

What have you done to Camera RAW crop tool...?!

Forum|Forum|5 years ago
August 10, 2020
6 replies
4635 views

I am an eperienced, professional Photoshoper user who has worked with Photoshop for over 25 years. I TOTALLY DESPAIR of the way Adobe fiddle with simple, working tools - like the crop tool. None of us where having any problem with cropping things guys. Now, in Adobe Camera RAW there is a new crop feature that I genuinely cannot get to work. At all. We're talking 20 minutes of trying diffenrt things and eventually just outputting the whole image and cropping in Photoshop. On a sclae of 1-10 how successful would you think this has been, really - did you test this abomination outside the office?

At the risk of having a rant, as a real-world user who is contantly under time pressures to complete complex tasks, having 'Malcolm in the back room' filling his time by changing the interface really isn't helping. I have already had to get onto Adobe on-line support twice in the past month to have system roll-backs and fixes done in order to get Camera Raw to work. For experineced users the effect is like being about to go on stage to do a flute solo and finding that someone from Adobe has thought of a better place to put all the keys! It is unclear how many time you can roll out half-baked updates and annoy your paying customers before you get it: just STOP fiddling about, we do not appreciate it. It seems to be a justification for the development/cost model and has the effect of wasting hours of end-users lives.

Before anyone says: "it would be helpful if we knew your set-up...", I am using a 3-month old bespoke build photo, Windows 10 workstation with 64Gb RAM, latest nVidia card, 30TB of drive space etc. The problem is not my machine, believe me.

JM

This topic has been closed for replies.

A

allen____

Participating Frequently

has there been any update with this? my main issue was the crop moving the entire canvas, instead of moving just the crop line. i reverted my camera raw version to a previous version to get the original crop method back. but at some point my computer is going to get too old, and a newer computer likely won't be able to use the older version.

J

John MatchettAuthor

Known Participant

Not as far as I know. Behaviour of this tool is still a complete mystery. I just gave up with Adobe going "la, la, la - we're not listening to you... and everyone loves it". I just export the entire canvas sand crop it in Photoshop.

In view of the fact that every cheap and free editing software has the crop tool sorted out perfectly speaks volumes. Frankly, I'm embarrassed for Adobe, it's moronic.

JM

TheDigitalDog

Inspiring

Behaviour of this tool is still a complete mystery.
By @John Matchett

Maybe this will help:

https://helpx.adobe.com/camera-raw/using/rotate-crop-retouch-images-camera.html

https://jkost.com/blog/2022/10/225-shortcuts-tips-and-tricks-for-adobe-camera-raw.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

L

Lumigraphics

Legend

My experience is that the new crop tool will crop further than the crop rectangle is moved, and in an abrupt and jerky manner.

So if I'm trying to do a custom crop of one side, I move the handle close to the edge of my desired cutoff. But the tool actually goes way beyond that mouse movement, and crops into the area I want to keep. So I then have to adjust again, trying not to overshoot the adjustment.

The crop handles not tracking to actual mouse input makes it difficult and frustrating to use.

War Unicorn

Community Expert

I've noticed that when the aspect ratio is set to, "as shot," the crop shield/overlay goes berserk (because it's trying to keep the ratio as shot, snapping vertically or horizontally). When set to something like "custom" or even "1 x 1," it's fine.

TheDigitalDog

Inspiring

I've noticed that when the aspect ratio is set to, "as shot," the crop shield/overlay goes berserk (because it's trying to keep the ratio as shot, snapping vertically or horizontally). When set to something like "custom" or even "1 x 1," it's fine.

At least on my Mac, last version, the two behave the same. Both smooth as butter.

If you disable GPU support, any difference?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

TheDigitalDog

Inspiring

Yes the new crop toll is totally rubbish, It hogs graphice recources and can be slow and jerky even on a well speced current Del XPS laptop.

Why Adobe insists on Bogus iupdates just for the sake of doing something is beyond me.

The problem is how you are communicating here, again:

https://feedback.photoshop.com/conversations/camera-raw-and-dng/camera-raw-revert-cropping-behavior/5f95f2084833934b896f122c

And

https://community.adobe.com/t5/lightroom-classic-ideas/how-do-i-write-a-feature-request/idi-p/12386378

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

P

PauL24421476kypf

Participant

Yes the new crop toll is totally rubbish, It hogs graphice recources and can be slow and jerky even on a well speced current Del XPS laptop.

Why Adobe insists on Bogus iupdates just for the sake of doing something is beyond me.

I shoot products and often have to crop many images with Sync settings and painfull,

Also when you select the crop tool the image gets smaller (12% in my case) and when you go back to adjustments you have to hit fit to screen every time, this is just stupid and waistes my Time.

Also the mouse scrolling of thumbnilas in ACR is slow, and while i am at it , why did they hide the eye dropper tool, when you used to be able to just hit "I" and go straight to it.

thse are just the most small mined changes for arrogant programers who don't use the software evry day
thanks

B

BCNisly86

Inspiring

For those of you on this thread who are interested in voicing your need for at least legacy/classic cropping behavior in ACR, please jump to the thread below, and hit the upvote at the top: https://feedback.photoshop.com/ then search for "Camera Raw: Revert Cropping Behavior". Not sure why this thread won't let me post a direct link, but this search should get you to the right place. This is specifically about requesting that Adobe add a classic mode option just as they did in Photoshop a few years ago. The current ACR cropping tool is like putting your pen on paper, but moving the paper to write instead of writing with your pen. If you need classic cropping behavior in ACR, please click the upvote at the link, and spread the word!

TheDigitalDog

Inspiring

https://feedback.photoshop.com/conversations/camera-raw-and-dng/camera-raw-revert-cropping-behavior/5f95f2084833934b896f122c

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

B

BCNisly86

Inspiring

Thanks! Not sure why it didn't work when I did it.

TheDigitalDog

Inspiring

This is a user to user support forum so you're not being too effective addessing your 'concens'.

You should go here:

https://www.adobe.com/products/wishform.html

If you wish to roll back to an older version, ACR installers can be found here: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html#12_x

If you also use Adobe Bridge, you will need to roll back to a previous version too, use the CC application, click on the three dots (...) and select “Other Versions”.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

J

John MatchettAuthor

Known Participant

Sorry but I have already done this. Twice. Both with Adobe technical support help. Also completely uninstalled and re-installed photoshop, Bridge and Camera Raw.

So can someone in user support tell me how this new Camera Raw crop tool is supposed to work? I am not seeing any Adobe help documents highlighting how this newly introduced 'improvement' is supposed to work. It keeps switching into differnet locked ratios, won't allow me to move the side or corner points, moves the image rather than the crop; it just doesn't work. I would like to see if someone on the 'user support' forum is seeing the same issue or if there is a fix to make the current verion work.

My apologies, but this is a serious glitch in my current workflow and I am not seeing any user support at all. Where do I go to find someone who can understand the issue and has a solution that doesn't involve rolling back the software?

JM

J

John MatchettAuthor

Known Participant

Then there is nothing more you can do and certainly not here.

You can roll back. Instructions provided.

You can adapt to the new direction of the product.

You can use another product.

So the purpose of Adobe User Support is what exactly?

I raise a perfectly valid point about not having any idea how to operate softwrae which I have probbaly used for longer than anyone on this forum - since original v3 - and you suggest that I suck it up or shove off.

Professioanl or what!

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