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FloridaFoto
FloridaFoto
Participating Frequently
Jun 9, 2017 12:56 PM UTC
Answered

Camera Raw updated, can't open new NEF files

How do I get my issue resolved with Camera Raw not recognizing my NEF files from my Nikon D7200? I updated Cam Raw to version 9.1.1.461 and I see that my camera is on the supported list, but I still keep getting this error message, {Photoshop cannot open this file, make sure you have the latest Camera Raw update installed.} I have Photoshop CS6 ver.13.0.6 x64.  Camera Raw does still recognize my older NEF files from my Nikon D90.

I just recently bought this camera and this is the first time I have tried to open these files .

I even downloaded the latest DNG converter and it doesn't recognize the files either.  {The source folder does not contain any supported camera raw files.}

I don't really want to buy into CC.
Please help, I'm not getting anywhere with Adobe help. I was in chat (text) hold for well over an hour and got nowhere.
Linda V.
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joshd8477905Correct answer
Participant
Sep 28, 2017 7:36 PM UTC

FIX HERE!!! DONE!! Just want to say thanks for this thread esp JimHess...as I scoured the internet for 2 days on and off...typing in different keywords.
The files ended up being corrupted from the Nikon Transfer of View NX program!! I was using an earlier version I think 2.0 or earlier. I then found the "Fix Corrupted Nikon NEF Files" converter> Link here was not going to the correct place. However, we are up and running again!! Thank you JimHess and others for posting this!!
Here is an updated link: HERE

Best Wishes

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12 replies

joshd8477905Correct answer
Participant
Sep 28, 2017 7:36 PM UTC

FIX HERE!!! DONE!! Just want to say thanks for this thread esp JimHess...as I scoured the internet for 2 days on and off...typing in different keywords.
The files ended up being corrupted from the Nikon Transfer of View NX program!! I was using an earlier version I think 2.0 or earlier. I then found the "Fix Corrupted Nikon NEF Files" converter> Link here was not going to the correct place. However, we are up and running again!! Thank you JimHess and others for posting this!!
Here is an updated link: HERE

Best Wishes

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JP Hess
JP Hess
Inspiring
Jun 9, 2017 3:21 PM UTC

When selecting a source for raw files in the DNG converter, choose a FOLDER, but do not open that folder. If you do then you will be notified that there are no files to convert. The DNG converter works at the folder level only. A very simple way to use the converter is to choose the folder on the SD card as the source and then specify a folder on your hard drive as the destination. That way you can use the DNG converter as your download software and do the conversion in a single operation.

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FloridaFoto
FloridaFotoAuthor
Participating Frequently
Jun 9, 2017 3:40 PM UTC

I did choose only a folder......still doesn't work.

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JP Hess
JP Hess
Inspiring
Jun 9, 2017 3:47 PM UTC

Is it possible that you used Nikon Transfer to download the images from the camera? That software is notorious for corrupting the images in a way that makes them unreadable by Adobe software. Here is the link to a short video on how to use the DNG converter:

Camera Raw: How to use Adobe DNG Converter - YouTube

And just in case you did use Nikon Transfer and it did corrupt those NEF files, here is a link to a utility that will fix those files:

Fix Corrupted Nikon NEF Images

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Jun 9, 2017 1:49 PM UTC

    [moved from Creative Suites to Adobe Camera Raw]

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