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FloridaFoto
FloridaFoto
Participating Frequently
June 9, 2017
Answered

Camera Raw updated, can't open new NEF files

  • June 9, 2017
  • 3 replies
  • 11716 views

How do I get my issue resolved with Camera Raw not recognizing my NEF files from my Nikon D7200? I updated Cam Raw to version 9.1.1.461 and I see that my camera is on the supported list, but I still keep getting this error message, {Photoshop cannot open this file, make sure you have the latest Camera Raw update installed.} I have Photoshop CS6 ver.13.0.6 x64.  Camera Raw does still recognize my older NEF files from my Nikon D90.

I just recently bought this camera and this is the first time I have tried to open these files .

I even downloaded the latest DNG converter and it doesn't recognize the files either.  {The source folder does not contain any supported camera raw files.}

I don't really want to buy into CC.
Please help, I'm not getting anywhere with Adobe help. I was in chat (text) hold for well over an hour and got nowhere.
Linda V.
This topic has been closed for replies.
Correct answer joshd8477905

FIX HERE!!! DONE!! Just want to say thanks for this thread esp JimHess...as I scoured the internet for 2 days on and off...typing in different keywords.
The files ended up being corrupted from the Nikon Transfer of View NX program!! I was using an earlier version I think 2.0 or earlier. I then found the "Fix Corrupted Nikon NEF Files" converter> Link here was not going to the correct place. However, we are up and running again!! Thank you JimHess and others for posting this!!
Here is an updated link: HERE

Best Wishes

3 replies

J
joshd8477905Correct answer
Participant
September 28, 2017

FIX HERE!!! DONE!! Just want to say thanks for this thread esp JimHess...as I scoured the internet for 2 days on and off...typing in different keywords.
The files ended up being corrupted from the Nikon Transfer of View NX program!! I was using an earlier version I think 2.0 or earlier. I then found the "Fix Corrupted Nikon NEF Files" converter> Link here was not going to the correct place. However, we are up and running again!! Thank you JimHess and others for posting this!!
Here is an updated link: HERE

Best Wishes

JP Hess
JP Hess
Inspiring
June 9, 2017

When selecting a source for raw files in the DNG converter, choose a FOLDER, but do not open that folder. If you do then you will be notified that there are no files to convert. The DNG converter works at the folder level only. A very simple way to use the converter is to choose the folder on the SD card as the source and then specify a folder on your hard drive as the destination. That way you can use the DNG converter as your download software and do the conversion in a single operation.

FloridaFoto
FloridaFotoAuthor
Participating Frequently
June 9, 2017

I did choose only a folder......still doesn't work.

JP Hess
JP Hess
Inspiring
June 9, 2017

Is it possible that you used Nikon Transfer to download the images from the camera? That software is notorious for corrupting the images in a way that makes them unreadable by Adobe software. Here is the link to a short video on how to use the DNG converter:

Camera Raw: How to use Adobe DNG Converter - YouTube

And just in case you did use Nikon Transfer and it did corrupt those NEF files, here is a link to a utility that will fix those files:

Fix Corrupted Nikon NEF Images

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 9, 2017

    [moved from Creative Suites to Adobe Camera Raw]

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