Adobe Captivate Classic Installer Stuck

[Bravura Secur38834898e0h6]

I am installing Adobe Captivate Classic on a new Windows 11 laptop. When I run the Set-up file and get to this screen:

Microsoft Edge opens to the following screen (I had previously attempted same, with same result, and logged in 'successfully'):

Then, since I know it's me trying to log in, I click Approve login, and get this:

So, I return to this screen and wait for something to happen:

Nothing happens. The install does not proceed. The product is not installed.

Just for fun, I click sign in here (as above), but nothing happens.

The installer is stuck. How can I resolve this issue?

Note: I did update our company name and primary email address. This may be related.
Please help, thank you. 🙂

[Lilybiri]

Do you have more than 1 Adobe account?

[Bravura Secur38834898e0h6]

Thank you for your reply. Good point. For this company, no (just one account), but I did transfer over ALL related files from the old laptop to new laptop (e.g., Adobe folder project files, Program Files folder contents, etc.). Perhaps I should delete the bits I copied over from Program Files and try again... ? Likely causing a conflict.

[Bravura Secur38834898e0h6]

Update: For some reason, Adobe Creative Cloud desktop had to be installed; after which, the Adobe Captivate Classic install was successful. 🙂

[sana_9005]

Has anyone else experienced the Adobe Captivate Classic Installer getting stuck? It can be incredibly frustrating! If you've found any solutions or workarounds, please share! Also, it might be worth checking if your system meets all the requirements or if there are any updates needed before installation. Let's help each other out!