Captivate

Hi everyone,!--tgqphd|[]-->I’m facing a reporting issue with Adobe Captivate 13.0!--tgqphd|[]--> and I’m looking for some insight.!--tgqphd|[]-->The setup:!--tgqphd|[]-->!--tgqphd|[]-->Version:!--tgqphd|[]--> Adobe Captivate 13.0!--tgqphd|[]-->!--tgqphd|[]--> Standard:!--tgqphd|[]--> SCORM 2004 4th Edition!--tgqphd|[]-->!--tgqphd|[]--> Project Structure:!--tgqphd|[]--> I am using custom quiz slides!--tgqphd|[]--> (interactive objects with reporting enabled) instead of the standard question slides.!--tgqphd|[]-->!--tgqphd|[]--> Result Slide:!--tgqphd|[]--> The system Result Slide is present in the project but it is hidden!--tgqphd|[]-->.!--tgqphd|[]-->!--tgqphd|[]-->!--tgqphd|[]--> The problem:!--tgqphd|[]-->The total percentage score is not being communicated to the LMS. The completion status seems to work, but the score remains at 0 or is not tracked at all, even though all interactive objects have "Include in Quiz" checke

We recorded a training on Teams and now want to put the recording into ALM. We have added the 90-minute video into Captivate. We can turn the playbar off, which prevents people from fast-forwarding through the content. But, the slide duration is only 3 seconds and it maxes out at 600 seconds, which means people can leave the training and it will be marked as complete. What needs to be done so people are forced to watch the entire video?

When I publish my Adobe Captivate File, the Audio Files on one of my slides are not playing. Although the play just fine when I used preview. I tried withe different formats such as wav and mp3, but no changes. All other medias in the document such as video files (mp4) are working just fine. The problem is only with the audio files.

I have a client claiming Captivate 13 can create timed assessments. I think they are mixing up captivate classic and 13 as I have not found any means of adding a timer to a question pool.The client wants us to build a 25 question exam, and if the user doesnt answer all the questions in 30 minutes, the user is taken to their score.I dont think this is possible in captivate 13 but please let me know if there is a work around.

App freezes when opening or saving new or existing projects only when browsing file location.Ability to open existing .cpt files not impacted when you open file directly from file location Saving new or existing projects not impacted as long as you can specify file location in initial window App freezes/completely non-responsive only when using the browse file location and the file explorer window opens. Only option to close is a force close from task manager. OS: WIN 11 Pro 24H2 Build 26100 App version: Captivate 13.1.0.189 Saving to local file and not a cloud sync location isn’t working Clean uninstall/reinstall didn’t resolveAny ideas?

I am not able to publish as mp4 in Captivate Classic. I have uninstalled and reinstalled the app. I have deleted all the Advanced Interactions and variables. Myself and one coworker are not able to publish as mp4. However, another coworker was able to do it on her laptop. I installed the application on my personal PC, and it WORKED. What is it about our 2 laptops that is stopping this process. The error is: SWF compilation Failed. Any ideas?

I have an audio problem. When I publish my Adobe Captivate File, the Audio Files on one of my slides are not playing. Although the play just fine when I used preview. I tried withe different formats such as wav and mp3, but no changes. All other medias in the document such as video files (mp4) are working just fine. The problem is only with the audio files.

I have a client claiming you can put a photo where this play button is when the course is first opened in captivate 13. I have never seen an option for this. I know captivate classic and storyline have this option. Where do I find it in captivate 13?  

I’m having difficulty copying an avatar from one project to another in Captivate 13.  Has anyone been able to do so or are there any suggestions? Thanks in advance

For context, I am currently using Captivate 12.3. When I publish my projects, I am running into a continued problem: the closed captions and the play bar are not scaling up or down in size when I zoom in or out when I play the project. This leads to my closed captions and play bar taking over the entire screen. Has anyone had this issue before or know how to solve it? No matter the size we make the closed captions, we still have this issue. Does anyone know any features or steps I am missing?

Running Tahoe 26.4 on Mini Mac M2.cpt files will not open. Even the “Quick Start” projects on the cpt splash screen will not open.cpt files do run on Tahoe 26.3.1Apple Support consulted, no issues reported with Tahoe 24.6 regarding the running of apps.New user created on Tahoe 24.6, .cpt issues remains.In desperation, a complete reset of Mini Mac M2, the .cpt issue remainsThe only way to open the .cpt files on Tahoe 26.4 is to rename the .cpt.bak files. They open but if closed without an edit and save, they will not open again. With an edit and save they will open during that session. If the Mini Mac M2 in shut down, on restart the .cpt files created from the .bak files will not open.Classic .cpt files work perfectly in Tahoe 26.4 (Captivate 2019) 

Our company uses Kaltura to host our videos. I am trying to set up the Web object to point to video on the site ideally with the embed code. Unfotuantly that isn’t working, so I tried the URL, which gives me a messaga saying I need to authenticate. Then I tired using the URL to our internal website and recieved a “failed to connet” message. Finally I tried using You tube’s url thinking that mayber there was something happening with our internal site, but that said failed to connect as well. Is there a setting I am missing?Thanks for any help in advance!

Hello, I’m experiencing an issue in Captivate (Not Classic Captivate) when trying to rearrange and group slides within the Table of Content (ToC) setting menu. The slides are sticking to my mouse when trying to drag or click to move. Additionally, this prevents me from grouping slides together in groups.  Course I am working on has several sections that I ideally want to group together in the ToC for easy user access. Updated to 13.0.0 version last month when this issue first appeared. It is affecting both brand new and old courses.  Only thing I can do is “hide” slides and rearrange via the arrows. Unable to group or create any levels due to the bug. Attached is a screenshot and a short video showing the error.Slide 3 won't release from mouse and cannot be rearranged or grouped. 

In Cp 13, I can add a question slide and change it to a knowldege check and the results slide automaticly hides when publish which is what I want. However if I add another question slide and change it to a knowledge check, the results slide now shows during publish and I don’t have the option to hide it. Is this a bug, or am I missing something? We only do formative questions in elearning so we only want knowledge check questions and don’t want learners to see the results slide since it doesn’t show results unless the question is graded. Thanks for any help anyone can provide!

Hello everyone,This is a long shot but here we go…We have modules that have been working for years when published as SCORM in many LMS.We have a new customer who requires XAPI as their LMS is by REXX Systems.We have tried all kinds of XAPI settings but when uploading and starting the modules in the Rexx online test portal, the following occurs:  https://xapi-test.rexx-systems.com/Once the module is loaded but not yet started (i.e., when the "start icon" is displayed on a blank screen in a separate browser window), this error is already recorded at the bottom of the console (using the Chrome browser). According to AI analysis, it's possible that JCO needs to specify a precise Activity ID in the manifest of each module before publication, which is then stored in the "Tincan.xml" file. Questions: - Does REXX Systems have any specific guidelines or experience regarding the settings for Adobe Captivate Classic (version 11.8), perhaps from other customers? - Which Activity ID (likely a URL f

I assume it is related to the creative cloud issues poping up, but today around 4:00 all of the captivate review links my company has generated just say “Something went wrong. Please try again later”. On adobe status I cant find anything listing captivate but there is no other clear explaination of why they are not working.Is there somewhere I can look to see a captivate status? Just so we can know when it is our end vs adobes?

In CpC it was easy to set buttons and smart shapes to pause the project until the user clicks said button, however, I don’t see that function in Cp13. Am I missing somthing or does this feature no longer exist? 

When I use the included buttons in the Tab widget it does not allow the user to advance until they view all tabs. I want the user to be able to advance whenever they wish, even if they don’t view all slides. How can I make this happen?

I need a technical title block for my work. I created a template in Illustrator, using an XML export of the variable file, and it works perfectly—EXCEPT that when I copy the title block and paste it into my document, the variables are no longer linked. (The same thing happens when I use the Illustrator library.)

Every time I go to Edit, select Preferences, go to Quiz - the screen is grayed out.  I sent it .cps file to a colleague and he was able to access it with no trouble. Why would i have restrictions?  I need to set publishing to SCORM and complete the LMS field.  Currently, the course is going to completed near the beginning of the course.  I have searched for actions, and the quiz exit goes to the next slide.  There are no post test questions.  I just need to complete at the end and go to the LMS.  It does have some slides that are referenced if the learner clicks on a specific state.  Would that be causing completion to happen too early?

The attached png shows the detail in 2019

I had a course that had two review links… one of the review links was linked to a completely unrelated course. I assume that a user copied that file to create this new course and they shared the same LMS info.I attempted to unlink those two courses regarding review links (I only wanted to see the relevant review link in that courses review link list). And it would seem that I deleted the review link and all the comments that were on it… Is there a way of restoring it? If not, why isnt there?

I used Adobe Captivate 12.3.0.12 to create a project; my company gave out new computers and the Adobe captivate was installed. However, when I try to open a project created on the old laptop, it will not open; just spins. I am able to create new projects on the new laptop.  My IT support has tried uninstalling and reinstalling Adobe Captivate and it has not solved the issue.  Any assistance is greatly appreciated.