Questions

I’m looking to record a software simulation in Captivate 12, and have found that everything appears larger in the project than the actual screen.  I size the application so it fits within my browser - below the address bar, away from the browser scroll bar.  So everything fits within the window and there should be no need for scroll bars in the project output.  But the recorded slides in the project do have scroll bars, and it looks like the font and other elements in the application are larger than they were when I recorded them.  I’m not changing my resolution after recording, and my applications are at 100%, so I’m not sure what is causing this.   Does anyone know how to avoid it? Here’s a simple example - if I wanted to record a google search. Below is what it looks like on my PC and the recording window is the browser; everything is visible.  This is what the recorded slide looks like in the preview: The bottom and the right side are cut off and you would need to scroll to see the

In previous Projects I would at times utilize a Highlight box within a simulation slide to block out content for the slide. Other times I would use a highlight box to include a picture to refer to. With Adobe Captivate 13 all of these things are now slightly transparent. Even when I I change the opacity to 0 and back to 100%. When I do this the simulation slide shows it is now back to the way it was in Adobe Captivate 12 but when I preview or publish it resets the highlight box back to slightly transparent. Does anyone know of a fix that doesn't involve swapping the highlight box for an instruction box? 

My colleague suggested clearing the cache because I was getting some weird numbering in quiz slides and I already had about 5 captivate files opened at the time I cleared the cache. Now, in the folder I originally had my files , I only have 1 out of 11. When searching for the files in the computer I see it the .cptx files somewhere but they have the explorer “e” icon instead of the captivate icon and I cannot open it. please help me! 

Hi everyone,I’ve been exploring ways to make AI-generated writing sound more natural for my creative projects in Adobe tools (Premiere Pro subtitles, After Effects scripts, etc.).Lately, I’ve tested a few AI humanizers and found that most either over-edit or still leave that robotic tone. But GPTHuman AI stood out it made the output feel way more human and worked well when integrated into my Adobe workflow.Just wondering if anyone here has tried other tools or plugins that play nicely with Adobe for polishing AI written content?Would love to hear your go-to methods for making text sound less “AI” and more real before importing into your projects.Thanks!

Hello,My team is developing a custom Click-to-Drop interaction in Adobe Captivate Classic. We are using JavaScript to handle the logic, but we’ve run into a structural hurdle regarding how objects are rendered in the published HTML5 output.Our working understanding is that objects (like text and shapes) are rendered as "sister" objects. More specifically, we've found that for a single interactive element, the visible layer and the clickable layer appear to be separated with no distinct parent object linking them.This makes it difficult to move an object via JavaScript, as moving the visible element doesn't seem to move the "clickability" along with it. We feel like we are missing a fundamental piece of the hierarchy.Here is a simplified snippet of how we are currently identifying these elements:JavaScript:// We can locate the visible 'reWrap', but the interactive layer seems separateitems.forEach(item => { item.visibleLayer = document.getElementById(item.textId); // Visible text

I’m having an issue with captivate 13 where my captions keep changing to a serif font when it should be arial. The theme is set to arial, but even after I manually change captions to arial, when I leave the slide and come back it changes back to the serif font. Is there a specific workflow I need to do for the “Apply to all slides” to work? It seems to work for some files, but not others. 

I used Adobe Captivate 12.3.0.12 to create a project; my company gave out new computers and the Adobe captivate was installed. However, when I try to open a project created on the old laptop, it will not open; just spins. I am able to create new projects on the new laptop.  My IT support has tried uninstalling and reinstalling Adobe Captivate and it has not solved the issue.  Any assistance is greatly appreciated.

I’m working on a course that another developer recently updated. Any time I go to publish a new review link, I get the error “configure the correct response in the question slides in the project before creating the review”.But my problem is they all have answers… I’ve combed through them multiple times, and ensured an answer was clicked…The other developer mentioned the only change they made was that they deleted a question… So I’m wondering if captivate is now confused thinking there is still a question but just thinks it is missing an answer?Is there a fix for this? It tells me nothing so I have no idea what captivate thinks is missing an answer.  

I’m having difficulty copying an avatar from one project to another in Captivate 13.  Has anyone been able to do so or are there any suggestions? Thanks in advance

Hello, I’m experiencing an issue in Captivate (Not Classic Captivate) when trying to rearrange and group slides within the Table of Content (ToC) setting menu. The slides are sticking to my mouse when trying to drag or click to move. Additionally, this prevents me from grouping slides together in groups.  Course I am working on has several sections that I ideally want to group together in the ToC for easy user access. Updated to 13.0.0 version last month when this issue first appeared. It is affecting both brand new and old courses.  Only thing I can do is “hide” slides and rearrange via the arrows. Unable to group or create any levels due to the bug. Attached is a screenshot and a short video showing the error.Slide 3 won't release from mouse and cannot be rearranged or grouped. 

Hello everyone,  I'm hoping that someone can offer some guidance on what to do here. I'm working in Captivate Classic 11.8.3 on MacOS 26. My Timeline in the app has recently turned all grey. It still works, but it is very hard to read because everything looks the same. Oddly enough, whenever I go to separate the timeline from the main Captivate window, it will display the expected colors only while dragging the Timeline. Whenever I let it go, it reverts to all grey.  I have run the preference clearing tool, cleared my cache, reinstalled Captivate, and tested on multiple projects, including demos from Adobe. It stays all grey no matter what I do. Does anyone have any ideas? I have a project that I really need to finish, and it is so hard to use the Timeline like this. See attached photo. 

Hi! I’m using the drag and drop widget. It’s supposed to be responsive, but when I preview it in mobile mode (or if I use a smaller browser window), the title and the body text are overlapping. I thought these boxes were supposed to auto adjust so that they don’t overlap? This is captivate V 13.0.0.168 which I think is the most recent release. mobile:  Desktop, small window: 

When opening GENERATIVE AI, to use avatar, the following message appears (service not available). I have checked all the AI ​​functions in the preferences, I have even restarted Captivate. If I use the rest of the AI ​​options, it seems to work but it takes a long time to respond. Or they don't work either.

Hey, y'all. I've used the JavaScript below (inspired by Paul Wilson!), which has worked well to automatically scroll my long scroll projects. It works as designed in both Preview and within our company's LMS. However, it doesn't work in Share for Review. Anyone else experience this? Any workarounds? Currently using Captivate 12.5.const contentBlocks = document.getElementsByClassName("cp-cb__container");  // Check if the second element exists before trying to scroll. if (contentBlocks.length > 1) { contentBlocks[1].scrollIntoView({ behavior: "smooth"}); };

Hello,I am working on a project in Captivate New and am finding that the ai voice volume seems to fluxuate from caption to caption. It sounds fine at 1st then when it shifts to the next caption may sound lower and then back up to loud the next.I am having to chop dialogue up to mantain the standard for number of words displayed per caption, per ADA guidlines, where it is recommended not to exceed more than 2-3 lines of text with between 32-42 chanracters per line.  I am using the same Ai Voice for the entire slide. Has anyone else encountered this issue and what is a solution or work-around you found to resolve it?   

I am working on a project where the client wants the project to start with closed captioning off, but allow the user to turn it on and off again if they wish. I thought this would be simple...but it appears that it isn't. If I use the toggle to turn closed captioning off at publish from the Project Properties, the CC button in the playbar remains grayed out and clicking on it doesn't reveal the captions if the user wants them on. The same is true if I publish with captions on but use an On Enter action on the first slide to turn captions off via setting the Project.ClosedCaptions variable to False. If I publish with captions off and then use a button to allow the user to turn captions on via setting the Project.ClosedCaptions variable to True, this does activate the captions- but then the playbar CC button does not work to turn the captions off again.  Is there any way to publish with captions off as the default, but allow the user to turn them on and off

Hi Community! I have a project with several brief video demos. At the end of each demo slide, the video "jumps" back to its first frame before transitioning to the next slide. There is no reflection of this in the demo (I don't accidentally click a "back" button on my browser) nor in the video editor (the video end is clean.) I don't have an image or video "hidden" in the back or the slide background, either. However, it happens in the Captivate and SCORM cloud preview modes. I have played with slide length, video editor, and re-recorded the demos to no avail. Any ideas?  Thanks in advance!  

I was wondering if this is 'normal'. I'm trying to add captions to some videos in my course, and assumed I would be able to see the wave forms to be able to time it correctly to the audio in the video file.But instead for some reason all I'm getting is a grey bar... and when I try to play the audio to try and time it... it jumps and does all kinds of weird things that make it impossible to retime.  I tried closing and reopening my file, and same thing. This seems to be a permanent glitch. But if someone knows a work around let me know. 

 In the old versions of captivate you could not select the published text, as it was an image. It is possible to do it now in version 13. When publishing I verify that it is still not.

Creating impactful learning content shouldn’t feel like a marathon of rewrites, tone fixes, and endless polishing. With the new Generate text feature, Adobe Captivate 13.0 brings generative AI directly into your authoring workflow—so you can draft, refine, and adapt content in minutes. No switching tools. No clutter. Just clean, consistent, learner-ready content, right inside Captivate.  Learn more about how to generate text using AI in Adobe Captivate.   Why this feature is handy Smart Content Creation – Draft, rephrase, elaborate, or itemize your slide content with ease. Audience Adaptability – Instantly adjust tone and style for different learner profiles. Efficiency & Consistency – Save time while keeping your voice consistent across modules. Instant Updates – Make quick text changes without reauthoring entire sections. Before you begin, make sure Generate text is enabled under Generative AI preferences.   Two ways to ge

I am trying to import captivate 12.3. How can I do this? 

I have a CC subscription through my employer (not for Teams) and I'm trying to evaluate Captivate to replace Absorb for our dynamic learning course-creation authoring, since we don't need the LMS side right now. I've installed Captivate, but when I click to start the free trial, it opens a tab to the CC for Teams free trial page. I don't need that. I have CC already. I just want to try out Captivate before deciding whether or not to pay for it. I don't need to be taken to the download page for Captivate, either. I can't stand the way Adobe does business these days. The steps to start the free trial should be intuitively obvious, and maybe they are to some people, but I'm at a loss, and so is my IT department.I've also got a personal CC subscription, but that system is currently down, and I don't have permission from IT to use its login to test getting Captivate's free trial to work under a different account.Any assistance would be greatly appreciated!

Hi, I have an issue with animated gif files where they do not replay correctly when I return to the slide that contains them. They play fine the first time viewed, but not if you return to it. It seems the only way I'm able to keep the gif playing is if I set it to endlessly loop. And if I do that, the animation doesn't start from the beginning when I return to the slide. I just want the animation to start over and play from the beginning once every time I go back to the slide.My animations were made in Flash and exported as gif animations. I'm using Captivate 7 and my client needs the course to be all HTML5 (no Flash).Has anyone been able to get a animated gif (not set to loop) to play correctly (meaning from the beginning of it) if you return to the slide after viewing it already?Thanks,Dan