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Participant
September 22, 2026
Question

Captivate 13.0 won't copy and paste content blocks

  • September 22, 2026
  • 3 replies
  • 14 views

I'm working on Captivate 13.0.0.0.0168. Upgrading is currently not an option due to a corporate account limitation. 

Captivate will not copy and paste content blocks within the same project or into a new project. Content blocks include text, buttons, images. No simulations were included. Copying content blocks or slides fails. Paste is unavailable in the destination project via control-V or Edit > Paste. The Paste option is greyed out in the Edit Menu. 

Renaming the Adobe Captivate 13.0 folder in \AppData\Local\Adobe\Adobe Captivate does not work. 

Plain text copies successfully to external applications, indicating the Windows clipboard is functioning. 

I can reproduce the issues with newly created projects on a local drive.

My default save location and cache are both on my C drive. I have cleared my cache, closed Captivate, emptied the Recycle Bin, reopened Captivate, and attempted to copy and paste. It rarely works. 

This is devastating to my workflow. Please advise. 

    3 replies

    Participant
    September 22, 2026

    Thanks for your reply. 

    It's Windows 11.

    Right-clicking lets me select copy the element (e.g., a text block) but not paste on the next slide or another project. 

    I can't upgrade to the latest version because my company decides when we update.

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    September 23, 2026

    Even for minor updates to fix bugs? 

    David Creamer: Community Expert (ACI and ACE 1995-2023)
    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    September 22, 2026

    What OS? 

    It’s working fine on my Windows system. Try right-clicking to copy and look at the Visual Properties panel to make sure you are selecting what you want. 

    Also, when you say you can’t upgrade, 13.x is the latest version, however, you can update to 13.2.0.238.

    David Creamer: Community Expert (ACI and ACE 1995-2023)