AS3 SWFs don't function in LMS

[russtayVW]

Hello,

I'm new to the SCORM/LMS functions within Captivate.

I'm using Captivate 4, with Windows Vista Ultimate, and our LMS is LearningServer by IntraLearn.

My issue is that when I have the Captivate Preferences for the Project > Publish Settings set to AS3, the SWF will not display when I've imported the course into the LMS and view the course. The HTML displays in the course viewer, but the embedded SWF area displays only "Initializing LMS" and the SWF never displays. If I publish the Captivate course with the Project > Publish Settings set to AS2, it works fine.

I'd really like it to work with AS3 if possible, as I'm having other issues with AS2 NOT working with some widgets the way I'd like. That's another issue, out of this topic.

Any help is appreciated. Thanks!

Russ

[Erik Lord]

That's pretty odd.

It's not the LMS server, most likely, because the lesson IS loading - up to the point of trying to initialize the LMS API....but never getting past that.

So the SWF is being delivered by the server itself.

I don't know how CP handles failed initializations....does it just sit there looking forever or does it eventually time-out and (should) move on?

Perhaps changing the AS3 changes the JS function calls (which would seem likely)...something in the publish CP HTMl or .js file.

Did you publish as AS2 first, then change to AS3, publishing to the same location?

Maybe try publishing to a completely different folder.... Maybe the AS2-associated files are somehow confused with AS3 commands...or something.

(all that coming back to a possible 'hang-up' with the LMS API initialize process....which I would think should timeout eventually if not proper or no response, not just get hung-up).

Otherwise, could it be a Flash Player version issue? What version of Flash Player? What browser? Can you try on several different machines and consistently reproduce the problem?

Erik

[russtayVW]

Thanks for your response.

I think it IS the Server, because I can take the same exact files (HTML, JS, SWF - and even all the SCORM support files) and load them manually into another course and they work perfectly normally. I have loaded each test into a new course, never over-writing a previous test course. It only fails when it's the AS3 packaged SCORM course IMPORTED into the LMS.

I also don't think it's a Flash Player issue; I have tried it on several machines (Vista and XP, all using IE 7) with the same result. Imported AS2 works great. Imported AS3 fails. The JS, HTML, and all supporting files are identical, with the exception of the specific code for the different SWF files and the Flash Player 8 vs. 9 codes for each embed/object code.

I have a support ticket in to the LMS company, but haven't heard anything, yet.

Russ

[Erik Lord]

Sorry, I should have been more clear. I don't think it's the server, in the sense that it's likely not the web server software (i.e. IIS or Apache)...which can sometimes fail to send files if the mime types are not setup properly.

I agree, it likely is the LMS application running on the server.

It could still be a Flash Player issue though...as AS3 is new enough that an old version of the Player likely wouldn't know what to do with AS3 functions.

However, that likely implies a pretty old version, like Flash 7 or something. Not sure when AS3 was integrated into the Player...

Does the lesson work properly with Rustici's Test Track site?

Good luck with the LMS ticket!

Erik

[russtayVW]

Thanks for the response.

I really don't think it's a Flash Player issue, because I can load the lesson and play the SWFs in another course that wasn't imported through SCORM. It's only the imported SCORM course and AS3 SWFs that give me a problem.

Thanks

Russ

[Scarlett_Moraz]

russtayVW wrote:

Thanks for the response.

I really don't think it's a Flash Player issue, because I can load the lesson and play the SWFs in another course that wasn't imported through SCORM. It's only the imported SCORM course and AS3 SWFs that give me a problem.

&nbp;

Thanks

Russ

Have you solved the problem? Can you share it with us?