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Basic object's style properties not available

New Here ,
Jul 19, 2016 Jul 19, 2016

I sometimes (seems to be random) have this problem where, for any selected object on a slide, its style properties are not all available. For example, for the object selected on a slide, I cannot edit its fill colour or any of its stroke properties:

captivate not showing image properties right.png

I need to see the following:

captivate showing properties correctly.png

Sometimes, if I close Captivate and open it again, the properties display correctly, but not always.

How can I fix this?

Thanks.

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Community Expert ,
Jul 20, 2016 Jul 20, 2016

Since the change in UI with CP8 this is happening sometimes, interface is not as stable as was CP7 interface. I cannot really offer you a fix, only some recommendations to keep it happening less frequently:

  • Clear cache regularly
  • Try resetting the workspace (easier if you use the Expert UI, because you can have multiple workspaces)
  • Close and restart Captivate frequently
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Advisor ,
Aug 08, 2016 Aug 08, 2016
LATEST

Try clicking between the options and actions panels, this may force Cp to re-assess what options should be active.

Or try clicking another object on the screen, then click back to your target object.

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