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Blank Screen

kschoend
New Here ,
Dec 30, 2013 Dec 30, 2013

I only see a blank screen when I upload the zip file to SCORM Cloud. Any ideas?

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Justenuf2bdangerous
Enthusiast ,
Dec 30, 2013 Dec 30, 2013

Can you tell me:

What version of Captivate are you running?

What OS are you using?

What are your publishing settings?

Justenuf

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kschoend
New Here ,
Dec 30, 2013 Dec 30, 2013
In Response To Justenuf2bdangerous

Version: Captivate 7

OS: Mac OS10.9 (with Capivate patch for Mavericks)

settings 1.PNG

settings 2.PNG

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Justenuf2bdangerous
Enthusiast ,
Dec 30, 2013 Dec 30, 2013
In Response To kschoend

Looks like you're building for a mobile audience, and I can't begin to claim any expertise in that area (just started exploring the oprions in the last month), so I'll have to bow out of this thread and learn from what others say. The only thing I might suggest is to publish it checking both the .swf and HTML5 options and see if it loads on the SCORM Cloud that way. It might suggest if its an HTML5 based issue or leave you at square one. Sorry I can't be more help on this one.

Justenuf

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kschoend
New Here ,
Dec 30, 2013 Dec 30, 2013
LATEST
In Response To Justenuf2bdangerous

Ok I will try that!

Thanks!

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