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Blocks appearing during recording

Community Beginner ,
Aug 11, 2023 Aug 11, 2023

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I have had this happen repeatedly when recording. It sometimes happens over and over again. Sometimes only after I've recorded and deleted the recording to re-do. But my past research showed that Adobe denied knowing it ever happened. Here's what it looks like:

 

patricknailon_0-1691779282821.png

Once I stop, delete, and restart recording it USUALLY works, but sometimes I have to go thru this process over and over again.

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Community Expert ,
Aug 11, 2023 Aug 11, 2023

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Some questions:

  • Are you using Classic Captivate or the most recent version 12?
  • Is this in a software simulation or a Video Demo recording?
  • Can you explain what you mean by 'block'? I looked at the screenshot trying to find what you mean but in vain.

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Community Beginner ,
Aug 14, 2023 Aug 14, 2023

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Lilybiri - my mistake - I meant to post this for AUDITION. However, now I cannot find any way of deleting this post from Captivate. Any thoughts on that?

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Community Expert ,
Aug 14, 2023 Aug 14, 2023

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I did see indeed that the screenshot looked like taken from Audition, but I thought is was a software simulation with Audition as target.

As moderator I am no longer able to delete threads (used to be so before switching platforms). But I can lock this discussion. If you don't want it, please let me know.

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