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Capitivate SCORM Published to DOCEBO LMS - Navigational Functions Disappear

New Here ,
May 20, 2018 May 20, 2018

Hello....after I upload my Adobe Captivate to Docebo using the SCORM option the navigational functions do not show...is this a function in Docebo I need to activate?

Has anyone had this happen?

Below...NO NAVIGATION

In Captivate w/ Navigation

So ABOVE there is not a navigational function for the learner to use AFTER I UPLOAD to DOCEBO but when I preview below BEFORE uploading to DOCEBO there is the SLIDER that the student will need.

I am using Captivate 2017 and DOCEBO (the lastest version for 5/2018)

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Community Expert ,
May 20, 2018 May 20, 2018

What you are looking at in the second screenshot is just Captivate's preview player.  That player (and its controls) does not get published with the output.

Have you perhaps NOT been using Captivate very long?

If you want to have a playbar down the bottom of the published output, you'll need to turn that option ON via the Project > Skin Editor > Playbar options.

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New Here ,
May 21, 2018 May 21, 2018

I just did that but the playbar was already marked as on.  it did show for other output I uploaded to DOCEBO..I thought perhaps a file was corrupted

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Community Expert ,
May 21, 2018 May 21, 2018

Check which options you had selected for the playbar. Can you show us a screenshot of which items you have selected to configure the playbar?

There are lots of checkboxes in that section which determine which buttons appear or don't appear and whether or not the entire playbar will disappear during the quiz.  If those options are not individually selected you won't see them even if the playbar IS selected.  Looking at your screenshot, There appear to be only two items selected.  The one to mute the audio and the button to exit the lesson.

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New Here ,
May 21, 2018 May 21, 2018

ADOBE_NAVIGATIONISSUES

 

If you can see my pdf file it has details 

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Community Expert ,
May 21, 2018 May 21, 2018

OK.  I just thought of another couple of reasons for this type of behaviour.

Can you please check your Quiz Settings to see if you have Branch Aware turned on or you have a Pre-Quiz in your project?

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New Here ,
May 22, 2018 May 22, 2018

Yes...I just verified.

 

One other issue is when I import my .mp4 videos they get a bit distorted or will start to SKIP...like repeat the same audio, etc.  It does not always happen though.

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Community Expert ,
May 22, 2018 May 22, 2018

OK.  Well if you have either Branch Aware or a Pretest then your playbar will be disabled.  That's just the way Captivate is designed to work.

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New Here ,
Jun 05, 2018 Jun 05, 2018

Rod

Thank you..also..is there a way to convert a SCORM EXPORT ZIP file back to a cptl file as my cptl file is now corrupted but I have HTML5 document file.

Thank you

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Community Expert ,
Jun 05, 2018 Jun 05, 2018

No that is not possible. And you would want a CPTX, NOT a CPTL.  If you've been using a CPTL file that might have contributed to your having a corrupted file.  They tend to be bad news for several versions now.

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New Here ,
Jun 05, 2018 Jun 05, 2018
LATEST

thank you.  Yes...it was surprising.

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