Captivate 12.2 - No Reporting - Blank Screen

Report · Jan 06, 2024

Good morning,

I'm publishing my first mini-course using Captivate 12.2. I'm not using an LMS. It's a short training for a company I work at.

I publish it and then test it on my local machine - it works great.

I upload the files to my web host using FileZilla, and then navigate to the proper index.html page. All I see is a blank screen, and the title of the training in the tab. I tried using the latest version of Firefox, and the latest version of Chrome.

I tried talking to my shared web hosting service, which is HostGator. The support representative kept asking me about requirements, which as far as I know there aren't any. Everyone with a web browser should be able to see this training. I don't know what other requirements they would be talking about.

The HostGator representative seemed to barely understand my language, (English), and asked me several times for information that I provided in the beginning of the chat, and then they cut the chat entirely when they got frustrated. So, no help there.

This is the page:

https://modus.markallanholley.com/ATI/Training/index.html

My entire project can be downloaded from this link:

https://modus.markallanholley.com/downloads/DPT.zip

Report · Jan 06, 2024

Because this is a duplicate post I locked this conversation.

Follow-up:

1. Sorry, I posted this twice and I don't know how to delete the duplicate.

2. The same course works perfectly on my web server when composed and published with Articulate Rise.