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Captivate 2017; PhoneGap 3.7.0 not supported Error

New Here ,
Jan 07, 2018 Jan 07, 2018

I am using the Trial of Captivate 2017. I would like to test the "Publishing for Devices (App)". the PhoneGap desktop App shows "listening on 192.168.178.21:3000". After pressing"Publish" processing is shown:

Publ_Progress_PhoneGap.JPG

PhoneGap_Error.JPG

I would be very graatfull, if sombody could give mea helpful advice.

Ruediger

798
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Participant ,
Jan 07, 2018 Jan 07, 2018

This issue has been reported before, e.g. here: https://elearning.adobe.com/discussion/2423703/ and here: https://elearning.adobe.com/discussion/2418944/  . I haven't seen an answer yet.

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Adobe Employee ,
Jan 08, 2018 Jan 08, 2018

Hi Rudy,

Please try to download the XML file from link and replace it under Captivate installation folder give below:

Download the XML file from here: Shared Files - Acrobat.com

For Windows 32 Bit Machine:

C:\Program Files (x86)\Adobe\Adobe Captivate 2017\Templates\Publish

For Windows 64 Bit machine:

C:\Program Files\Adobe\Adobe Captivate 2017 x64\Templates\Publish

For MAC:

Applications>Adobe Captivate 2017>Templates>Publish

Once done please try again to publish it to PhoneGap. Let me know if you still face any issues.

Regards

Ashish Kumar

Adobe Systems

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Participant ,
Jan 08, 2018 Jan 08, 2018

That worked for me, thanks!

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New Here ,
Jan 08, 2018 Jan 08, 2018

My big sigh of relief !

Thanks a lot Ashish. It is working now.

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New Here ,
May 31, 2018 May 31, 2018
LATEST

Hello. I am trying to do the same thing, but am unable.

I have an AdobeID, but am unable to log in at the PhoneGap Login prompt (below). No matter what I try, I can not get beyond this error. I have the PhoneGap Desktop app installed, am running Captivate 2017, and also have a PhoneGap Build account (below). Please help!

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