cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0
Upvote

Captivate 2019 cannot login since Nov 2021

nikolausm82011740
Contributor ,
Nov 11, 2021 Nov 11, 2021

Copy link to clipboard

Copied

Hi,

Even though I have been using CP19 for many monthsin a row now for some reason, since yesterday it wants me to login and then says "update required" so it won´t start.

I have updated to IE 11 (which I never used and I doubt is still in use anyway as there is Microsoft Edge..) but that did not help.

Why is this happening?

Any tips?

Thank you!

Views

106

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
replies 1 Reply 1
latest latest Jump to latest reply
nikolausm82011740
Contributor ,
Nov 11, 2021 Nov 11, 2021

Copy link to clipboard

Copied

LATEST

Well, my own fix. I installed creative cloud as I knew it would also login to the framework. That seems to work.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Help resources
User guide
Copyright © 2024 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices