Captivate 2019 new v11.0.5 "Fatal Error" in hidden window; Assessment one screen

[marcusmatthews]

After the new version install today and a restart I have had three cases of the following error but hidden behind active applications. Also the recording in assessment mode starts OK but stops the shutter sounds and only records first of many screens.

Anyone else with same issue?

Comments?

[Mary-Beth5D67]

Hello,

I'm having the same Fatal Error issue, I tried following the steps provided, but it seems the link is no longer available. I receive a 404 Error when I click it.  Your assistance would be appreciated.

[Lilybiri]

Can you please check the exact version number you are using? Most recent version for Windows is now 11.5.5.553. You can find it under Help, About Captivate.