Captivate 5 - LMS Reporting Failed when Passed

[JohnJ-OqFxKY]

Have a simple project in captivate 5 four slides then 8 questions. When you pass the quiz it says you passed.

LMS reports

Completion: Complete

Success: Failed

Score: 88%

What do I need to do to make the pass on a quiz result equal "Success: Passed"?

[RodWard]

Check under Quiz Settings >  Pass/Fail to see what percentage you have it set to.

Also, if this is a SCORM course, check whether you've got a different percentage shown under the SCORM settings.

[JohnJ-OqFxKY]

I am in captivate 5 and the only option to state a percent level for pass is under Quiz > Quiz Preferences > Pass or Fail. It is set to 50%

When I run it and take the quiz it tells me I have passed. LMS reports failed. Only when I get 100% does LMS state passed.

There is an option under the Quiz > Quiz Preferences > Reporting > Manifest under the SCO to set a Mastery Score but that box is greyed out if you are using SCORM 2004. If I set SCORM 1.2 Then the box is visible and I enter 50.

After making that change I get a passed in the LMS with any score above 50% But why do I have to downgrade to SCORM 1.2? Is there another setting someplace else?

[RodWard]

It's more likely that your LMS can't handle SCORM 2004.  Not a lot of them do.

Unless your course required you to use the advanced sequencing rules that came in with SCORM 2004, there's really no need to use it.  SCORM 1.2 does everything most people need and it's far more widely supported by LMS vendors.

Use whatever works.

[Guest]

Hi John,

In your Preferences, what is your 'Choose report data' setting? You can find it in Preferences >> Quiz >> Reporting >> Choose Report Data.

If your setting is anything other than 'Quiz results Only', change it to 'Quiz Results Only' and then see if you are getting your preferred result from the LMS.

Regards,

Thejas

[JohnJ-OqFxKY]

It is set to Quiz Results Only. I get the same results when testing it at cloud.scorm.com that supports 2004. When I try the same basic setup in Articulate it works as expected in both the LMS and cloud.scom.com.

Do you know where it is declared in the SCORM package? Mayby I can modify the file after export?

[JohnJ-OqFxKY]

Just tested it in Captivate 4 and same issue. SCORM 1.2 records pass at listed percentage in quiz settings. SCORM 2004 reports fail unless you get 100 percent regardless of quiz settings. Is there another place you set the pass rate?

[Guest]

This is the solution that worked for me, It worked in two different SCORM 2004 LMS enviroments

To correct this error you need to go to into the ismmanifast.xml file and change the <imsss:minNormalizedMeasure>.  This value must be a number between 0 and 1. This number is the decimal value, with four significant digits, of the minimum score to pass. So if you need to score and 80% to pass the value will need to be changed to .80000.

Here is the default ismmanifast.xml produced from Captivate 5 (its around line 95):

             <imsss:minNormalizedMeasure>1.0000</imsss:minNormalizedMeasure>

Here is what It needs to be changed for a minimum score of 70%

                <imsss:minNormalizedMeasure>.70000</imsss:minNormalizedMeasure>