Captivate 9 HTML5 - zoom on Android devices

[slawomirs78098742]

Hello,

we use Captivate 9 and publish in HTML5 (scalable HTML Content is activated).
The gesture navigation for mobile devices works finde but only on Android devices it's not possible to zoom in or out (to enlarge / decrease the screen size).
On iOS devices it works fine and we are able to zoom.

Do you know a way to activate zoom also on android devices?

Thank you very much in advance!

[Joe S Ganci]

I just tried this to confirm what I thought was the case and, yes, zoom in and out seems to work only if you don't have Scalable HTML Content set. It kind of makes sense, I guess. 

On the other hand, I can't get the swipe up and down to show/hide the playbar to work even with the playbar showing. Not that I find that very useful, just saying.

[slawomirs78098742]

We need scalable HTML Content and on iOS devices it works fine (zoom). So in my opinion it's a bug.

[RodWard]

Feel free to log it as a bug then with Adobe via this web link:

Adobe Captivate

[teresah9791625]

I am using Captivate 2019 with scalable HTML5 output and the zoom does not work on Android devices. I have tried on a tablet and phone. I can zoom on a desktop with no issues. This is a show stopper for my project. Does anyone know of a fix? Thank you.

[vijayb66009375]

Did you get any answer? I am also having same showstopper.