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Captivate 9 on MAC and PC

New Here ,
Mar 24, 2021 Mar 24, 2021

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I would like to use captivate 9 on mac and pc but I can't open my file saved with captivate on mac when I am on pc, can somebody help me please ?

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Community Expert ,
Mar 24, 2021 Mar 24, 2021

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Sounds like the versions of Captivate are not compatible. Which exact versions of Captivate do you have on each machine?

 

You cannot open a project file if it is created on a later version.  Captivate is not forward compatible.

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Community Expert ,
Mar 24, 2021 Mar 24, 2021

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Please verify the exact version numbers under Help, About Captivate.

 

I have collaborated on projects with a Mac user, while I am a Win user. But we used exactly the same version (full number is required). I don't know for the most recent versions of 11.5 about their compatibility because Mac uses another version number.

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