Captivate laggy, captions and audio out-of-sync, Mac sad face in timeline

[MBrune]

One of my biggest gripes with Captivate is it's almost reliable unreliability toward the end of a project. I am nearing the end of a time-sensitive project that previously worked without issue, and in the last few days has been intermittently sloooow. Previously perfectly synced audio and captions are now out-of-sync. One a few slides (but not all) a Mac "sad face" icon showed up at the top of the timeline. 

I do not have time for this. I've tried making sure any imported images are as small as possible so as not use up too much space. I do use multi-state objects a lot to cycle through content instead of breaking it up into multiple slides...Could that be it? 

In any case, if anyone here has seen this Mac icon, or experienced cases in which the audio kicks in a good 5-10 seconds after you hit play, and then the captions are all out of whack...and you figured out how to fix that, please let me know. Thanks!

Mary

[RodWard]

Given that the sad icon you show is related to a specific item on your timeline, I would first be asking what that item is.  Can you provide more information.

I'm not a Mac user, but if that line item represents something heavy such as a video or the audio track. then the icon might simply be saying that this item has not yet downloaded.  If it happens to be the audio track then that would explain why things are out of sync.