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Captivate not showing up in adobe cloud?

New Here ,
Apr 16, 2021 Apr 16, 2021

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Hello, 

I just purchased a monthly subscription for adobe captivate through my account with creative cloud. However, when I click download from the purchase screen it sends me to the creative cloud browser which does not have Captivate populated. I went through the desktop app for creative cloud as well still can't find it. Not sure what to do. Please any help would be much appreciated!

-Thank you!

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Installation and licensing

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Community Expert ,
Apr 16, 2021 Apr 16, 2021

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Although you need to install the CC application (for Adobe fonts in Captivate), Captivate is not part of the Creative Cloud. Your license should appear on your Adobe account, which you can reach from the CC manager as well.

To download Captivate try this: download the trial version from:

https://www.adobe.com/products/captivate/direct-download.html

Be sure to use the same Adobe ID you used for the purchase of the subscription license. When you start Captivate that ID will be recognized.

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