Certificate Learning Interaction--Help!

[Fisherkeller]

Hello all,

I am finishing up my first captivate project and I have run into a snag. Desperately trying to resolve this before my 8 am delivery deadline tomorrow. I have a certificate of completion interaction at the end of my course.  When I preview the course, the interaction works like a charm. It also works in the EXE version of this project. When I published as SWF/HTML the last page just shows a blank content page, no interaction. DoH!  Anyone have any ideas of whats up?

Thanks, Josh

[Lilybiri]

Which version do you use? And which OS?

[Fisherkeller]

Captivate 9 and Windows 7 professional

[BDuckWorks · Accepted solution]

How have you published and viewed the course?

If you have published 'to your computer' and are viewing in a browser with a 'file:///' url, it's NOT running through a web browser or Learning Management System (LMS) needed to properly serve the certificate interaction.

You'll want to set up a publish / review / test / deploy cycle that allows the content to be reviewed, and revised; updates published to a test server, features to be tested, revised, and deployed to an LMS or Content Management System (CMS) webserver.

[Fisherkeller]

Thanks so much! I was referring to publishing to my computer. It all makes sense now.