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Display differences between preview and Captivate

Community Beginner ,
Jul 25, 2025 Jul 25, 2025

In what seems to be an ongoing issue with 'new Captivate', all of a sudden in 12.6 my carousel widget slides are displaying differently in the browser (Edge) than they do in Captivate. Most concerningly, the preview display is awful, with the text going all the way to the left and being covered by the arrow. Aside from redoing these slides with a different widget, what can I do?

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Community Beginner ,
Jul 25, 2025 Jul 25, 2025

2025-07-25 11_17_38-Adobe Captivate.png2025-07-25 11_17_11-Lifecycle of Criminal File 2025.cpt and 3 more pages - Work - Microsoft​ Edge.png

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Community Expert ,
Jul 25, 2025 Jul 25, 2025

Have you tested other browsers? I suggest Chrome and Firefox in addition. Safari if on a Mac. 

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Community Beginner ,
Jul 28, 2025 Jul 28, 2025

Unfortunately it shows the same way on Chrome

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Community Beginner ,
Jul 28, 2025 Jul 28, 2025
LATEST

Solved - I went to 'Design Options', changed the widget design to a different option, then changed it back to the original. This corrected it in the preview mode. I had copied this slide from a different project, so perhaps there was some issue with copying it over.

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