Error Code 41

Report · Jun 12, 2021

Trying to install Adobe Captivate Voices and ELearning Assets. Receive Error code 41: Unable to access a critical file/directory.

I have retried to install several times on my Mac.

Please help.

Thank you!

Report · Nov 13, 2021

Hello, the download from the mentioned link repeats the same error (c41). Is there a different link ?

Thank you in advanced

Report · Jun 09, 2023

I am having issues downloading the Assets for Mac as well! I've tried SO MANY times to install. I've even erased everything Adobe related to try and install everything all over again, but the assets still don't install. I can successfully install Adobe Captivate and the ReadSpeaker asset - without any issues whatsoever. When I download the Assets for Mac folder and click 'install', it asks me to input my computer password, Adobe email, and lastly Adobe account password, and they all go through. But then, error message 41 appears. I don't know what to do and Adobe representatives/Support Team is terrible at getting back to me. HELP PLEASE!!

Error Code 41

2 Correct answers