how do I update to captivate 9

[Gina Salazar]

How do I update from Captivate 8 to 9 for my Mac?

[HimanshuSatija]

Hello ,

Welcome to Adobe Forums !

If you had purchased subscription for Captivate 8 then you can simply go to Adobe's website and download the trial version of Captivate 9 and then activate it using your Adobe Id and Password.

https://www.adobe.com/cfusion/tdrc/index.cfm?product=captivate&loc=en_us&promoid=DJDUL

Regards

Himanshu

[TinkerTrainer]

Himanshu,

This may not be the right place for this reply, but I have to say the Captivate upgrade process is counterintuitive.

If I had Captivate v8 and I had purchased v9 I would not go to a page that provides a free trial of the software.

I would look for the upgrade page - which evidently does not exist.

I have seen several folks here ask for instructions which indicates a flawed process.

Can you please attempt to make things easier for the upgrader?

Thank you.

Steve

[SelmerVI]

So is there not upgrade rom Captivate 8 to 9 for subscription users?

[Lilybiri]

Download trial version, when you launch Captivate, your Adobe ID will be

recognized. There is already a hotfix, to be installed manually. You can

have both CP8 and 9.installed which is a good idea.

[SelmerVI]

Thank you.