How To Register Captivate 9 Perpetual

[Benjamin Root]

Hi, I just got a serial number for Captivate 9 perpetual (Windows) an am having trouble registering it. Anyone know how that would be done? Installed and activated Cp 9 with the serial, then clicked the register popup, however that simply took me to my Adobe account. I tried going to Products in my account (where I always used to register perpetual versions), but there is only an option to register older products (such as CS3). Nevertheless, I gave it a try. Just told me to enter a valid serial number. So, how can I register?

Also, is this the correct forum to post in? If not, let me know and I'll move it to the correct one...

Thank you!

Message was edited by: Benjamin Root

[Lilybiri]

Do you mean a subscription version? Payment/month? You don't need a registration key, your Adobe ID is linked with any subscription, CC as well as Captivate.

[Benjamin Root]

‌No, the perpetual version of Captivate 9, 24 digit serial number... I'd like to have the serial stored in my account like with Lr 4, CS6 etc..

[Lilybiri]

That is strange, I also have a serial number. When installing Captivate, you can choose between Trial version and licensed version, there I enter my serial number. It is limited to two systems, bit annoying (compared with CC), because I have a desktop (developing/consulting), a laptop (training) and a Surface Pro (for presentations). I have always to switch between the activation of the laptop and the Surface. Even today I installed it the way I described (new laptop).

[Benjamin Root]

‌Yeah, that would be a hassle. It's not cross platform, either. I got it as a free benefit, so I don't mind too much. Anyway, I wanted to save the number to my account because I'm terrible about loosing things such as serial numbers lol

P.S. I did install and activate without any trouble, and can use the software.