HTML5 won't run in any browser

[lothark43315380]

Got a strange one.  I just upgraded from Captivate 7 to 9 and found that the way Adobe published HTML5 files has changed.  Problem is, the Captivate-generated output runs fine when played locally but refuses to run when I put it on my web (ISP-hosted) server.  That server hosts lots of other stuff that runs fine, but when I call up the index.html file on it (see link below), all it does is show the spinning circle - and that's it.  That's the same no matter which browser I use.  Any ideas what may be going on here?  Anybody else seeing this?

[Take a look at http://www.leadershipcrossroads.com/ccm/CCM4A/index.html  if you want to take a closer look.]

[Lilybiri · Accepted solution]

Latest version? Make sure that JSON is supported by the server.

[lothark43315380]

Checked with my ISP - it does.

[lothark43315380]

CP9 was installed in January.  Will check for updates, but I assume it's fairly current.

[lothark43315380]

Checked:  Application Manager offers me no CP updates...

[Lilybiri]

Look in Help, About Captivate. Latest version is 9.0.2.437.

[lothark43315380]

Yep, that's the one.

[RodWard]

Don't believe your ISP.  Try setting the Quiz options for SCORM and uploading the same module to SCORM Cloud to test.  If if works there then your ISP person doesn't know what he's talking about.

[lothark43315380]

Thanks, RodWard and Lilybiri, for pointing me in the right direction.  After talking to my ISP again, it turned out that I needed to add  fileExtension=".json" mimeType="application/json"  to the MIME map on my web space to make JSON work.  That fixed it.