Impossible to work with Captivate on Mac

[b.rembrandt]

I've been on with Captivate support for months now back and forth.  They always work hard and are very professional.  I'm on the latest version of Mac OS.  Captivatae is still so slow after tons of troubleshooting. It's basically unusable. I've been a Captivate user for over 10 years.  This needs to be fixed. 

[kdmemory]

You say that you're on the latest version of Mac OS. But which version of Captivate are you having the problems with?

[b.rembrandt]

I'm on 12.5.  Thanks for the reply.

[kdmemory]

12.5, okay. "After tons of troubleshooting"? What kind of troubleshooting? Did your problems start with 12.5 or did you experience these with older versions too? I mean older Captivate 12.x versions. Or did the problems with slowness start with Cp 12 in general and before "I've been a Captivate user for over 10 years." you used Cp11.x or earlier versions and were more or less happy? Sorry that I only have questions to offer. My general experience with Cp12 on a Mac is speedwise very positive compared to severe problems when I first started with Cp11 in 2019.