Is Captivate 2017 compatible with Mac OS 10.13 (High Sierra)?

[chrisc76344975]

Just wanted to check if anyone's tried Captivate 9 or 2017 with High Sierra (10.13)?

I was caught out when I upgraded to Sierra last year and Captivate didn't work, so thought I should check before upgrading this time. 

Thanks in advance!

[JohnJohnstone AtWork]

No Joy. Deleted the Adobe Captivate 10 folder from my Preferences folder and still won't update. Will try complete uninstall now.

[chicabobica]

I got the patch on Thursday and all seemed well in preview but I am still unable to publish and have the YouTube video show up. Also, in preview after you play a video none of the buttons in your project work. Will be getting support involved this morning. High Sierra & Cap 2017 are like oil and water ... and me trying to graduate. 

[Lilybiri]

Did you clear Preferences?

[JohnJohnstone AtWork]

I've used a lot of top-tier apps from a lot of software houses. And I've never seen anything like the issues we deal with on a daily basis with Captivate. After trying to patch in-app (fail), and then deleting preferences which is a pain (fail), then uninstalling and downloading the app and the patch from the website (fail) and finally installing the downloaded app and updating from WITHIN the app, it worked.

I doubt anyone will have the issues I had (I seem to be cursed by Captivate) but just in case you have issues installing the 10.0.1.285 update, Uninstall Captivate (and delete preferences), reinstall using the Captivate_2017_LS21.dmg file and update from within captivate.

Now I'm going to try publishing and see if any issues arise.

Again I'm on a Mac running OS X High Sierra, not windows.

[Pushloop]

I just discovered that the same problem occurs if there are manual line breaks in either the question or answer texts in a quiz, even after updating to 10.0.1.285

So in case anyone runs into this and the hot fix or update doesn't help, this might be worth looking into!

[WasteWaterEd]

I've uninstalled and reinstalled 2017 twice now plus the HUGE assets folder and it still doesn't work?

[Pushloop]

Same thing for me. What finally helped was to start with an empty project, add some simple content and make sure that worked when publishing. Then I went ahead and copied-in content from a non-working project page by page, testing between each. That way I discovered that it was the quiz pages causing the problem, and doing the same with the content on those, I came to the conclusion that it was the line-breaks in the text that was causing the bug.

[coreyrocks132]

This works for me as well, not an ideal work around though. Using a 2011 Macbook Pro as well.

[Lon Goldstein]

Thanks for workaround!

[Lon Goldstein]

FWIW, the hotfix provided above works great for me. Thanks!

[megw42480779]

Thank you!  This worked for me!

[jah258]

That's too wacky a fix for my blood. Is this the best a big company like Adobe can do - posting a .zip file on Dropbox?

[JohnJohnstone AtWork]

To Adobes credit this was a post they made to our company personally to try to resolve the issue and this was the first time they had seen the issue so I think it's better than nothing

[rachelr26200645]

try this: Captivate 2017 HTML5 Preview/Publish broken in OS X High Sierra (10.13 or higher) - eLearning

[zeeshan hussain]

Hi,

This blog has the fix link - https://elearning.adobe.com/2018/02/captivate-2017-html5-previewpublish-broken-in-os-x-high-sierra-1...