LMS (SCORM Cloud) reports 50% Score when 100% Complete for Multi-SCO Captivate Course

[B_P_H]

I have a 30-SCO Captivate course in which half are lessons, half are quizzes. For the lessons, completion and success is based on slide views. For the tests, they are based on a percentage (80% minimum).
The maximum score reported (SCORM Cloud) appears to be the average of the quiz percentages, so the max score displayed is 50%. Completion and Success show complete and passed respectively so long as the lessons have been viewed and quizes passed.  

Is this a setting that I can change in the individual lesson SCOs or perhaps a button? I don't think this is something I can change in SCORM Cloud.

Thank you.

[B_P_H]

SCORM Cloud responded that the problem is in the imsmanifest.xml.

"<imsss:rollupRules objectiveMeasureWeight="1"/> - means is that it will contribute to the score rollup.

For the ones that shouldn't contribute to the score rollup, ensure that element is set to:

<imsss:rollupRules objectiveMeasureWeight="0"/> "

<item isvisible="false" identifier="CLUSTER-Content_Wrapper">
				<title>Content Wrapper Item</title>
				<item identifierref="RES-Item_1" identifier="SCO-Item_1">
					<title>L1-1 Requirements Preparation Lesson</title>
					<metadata>
						<adlcp:location>Linear_L1-1 Requirements Preparation (Lesson)_metadata.xml</adlcp:location>
					</metadata>
					<imsss:sequencing>
						<imsss:rollupRules objectiveMeasureWeight="1"/>
						<imsss:objectives>
							<imsss:primaryObjective satisfiedByMeasure="false" objectiveID="obj-primary">
								<imsss:mapInfo writeSatisfiedStatus="true" writeNormalizedMeasure="true" targetObjectiveID="obj-global-Item_1"/>
							</imsss:primaryObjective>
						</imsss:objectives>
						<imsss:deliveryControls objectiveSetByContent="true" completionSetByContent="true"/>
					</imsss:sequencing>
				</item>

While I can edit the manifest file, this should be an element in the Captivate publish settings since each SCO has this same entry. So the question now is what Captivate setting can I change to achieve that?

[TLCMediaDesign]

When choosing Slide views for completion, mine does not have objective Measure Weight in the manifest at all.

Are you publishing to SCORM 2004?

[B_P_H]

Yes, SCORM 2004. This is found in the multi-SCO imsmanifest.xml.

[RodWard · Accepted solution]

I never usually like to use this as a method when you have Multi-SCO packages where not all SCOs use the same method to award completion.  This issue you are having is one reason.

While I know it is possible to configure Captivate SCOs that don't have a quiz get completed based slide views, I always prefer to have at least one scored button on one of the final slides of the project.  I require the user to click this button before they can exit.  

This does the following things:

1.  It gives at least ONE object that reports an actual score to the quiz, and that will then satisfy almost all LMSs that sometimes get 'thingy' about not finding at least some quiz elements.
2. The Quiz settings can then give completion based on eiether just passing the quiz (by clicking the button) or by a combination of slide views and quiz. 
3. Placing the button right near the end of the module and making it VERY obvious that they won't be marked as completed UNLESS they click this button, then also avoids those annoying situations where some users do not get marked completed even though they claim they DID get to the end of the module.  If they DID click that final button but didn't get completion, then you know they must have skipped slides.  Giving them that button at the end ensures that they MUST watch the content all the way through.

I have found that getting good reliable results from LMSs often just comes down to going with the safest option.

[B_P_H]

Rod,

Understood. 

I will make that change in the project files and in those for an upcoming related project. It's amazing all the little things you have to do to make Captivate do what you want.

As a stopgap (before your reply), I modified the imsmanifest.xml value for each of the lesson SCOs so the client could deploy the course.

Thanks for your reply.