Local CPTX file will on open in Captivate 2019 if I'm on Company's VPN

[Mike5DC2]

Hi,

I just upgraded to Window 10 and Captivate 2019 (11.5.5). When I try to open a local Cap 9 file, it will not open if I'm on our VPN. As soon as I disconnect, it will open. Why would the VPN matter if I'm trying to open a file that's on my machine? Any ideas?

I saw a similar post with Illustrator and they put in a fix. https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/33913678-local-...

Thanks!

[Mike5DC2]

Update: It did finally open, but took more than 30 minutes. I have 16g of RAM...