Main Tool Bar Set-up

[dottyp25589711]

Hello,

New User Issues- My toolbar set up looks wrong and I can't find a Preview button anywhere.  I want to be able to see the view with the icons automatically on a windows computer.  It is nice to be able to click preview, create text boxes and access the library and properties easily.  Can anyone assist?

Wanted View:

Current View on Windows:

[Lilybiri]

You are not in a cptx-project but in a Video Demo project, which has more limited UI! What do you see when you create a Blank Project?

I cannot really see,  but are you still in the video Preview instead of the eidtor? How did you get to this screen.

[dottyp25589711]

Hello,

I opened Captivate and clicked Blank Project

Do I have the Editor? Am I in it?  How do I know??

[Lilybiri · Accepted solution]

Something is indeed wrong  Can you check the exact version number 10.0.1.285? 

Try to clean the Preferences. You will need Administrator rights. Close Captivate, look in the installation folder for a subfolcer 'utils' and run the CleanPreferences.... file appropriate for your OS. Try opening Captivate after that action.

[dottyp25589711]

Worked like a charm!  Thank you!!

[Lilybiri]

Great!