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Nothing shows up on the main screen despite selecting slide on Filmstrip

New Here ,
Nov 23, 2020 Nov 23, 2020

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Hi all. I'm getting this problem where nothing shows up on my main screen (it displays as a black blank screen in the middle). This is despite me selecting the slides on the filmstrip. Also, I seem to be able to move the contents on the slide. I see a hand cursor when I hover over some parts of the blank screen, and when I click and move my mouse around, I can see on the filmstrip that the item on the slide was moved.

 

I've attached a screenshot. Is anyone facing a similar issue and does anyone know how to resolve this?

 

It was working alright before I updated my MAC iOS. I've also tried uninstalling my Adobe Captivate and reinstalling it but the same problem persists.

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Community Expert ,
Nov 24, 2020 Nov 24, 2020

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You may have missed this announcement:

https://community.adobe.com/t5/captivate/captivate-2019-release-on-macos-big-sur-macos-11/td-p/11598...

 

I am just a user, please do not shoot at me.

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New Here ,
Nov 24, 2020 Nov 24, 2020

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Thank you!

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