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Hello. I am facing a newer challenge at my company, and that is regarding the Loading time for my published SCORM Captivate module, uploaded to our LMS. My raw file size is 48MB, and it takes almost 2 minutes to load. To me, 48MB seems incredibly small. I've deleted unused items from my library, so I don't believe there to be phantom assets hiding out. Any other suggestions as to what could be causing this Load lag?
Best,
Adam
I had this same issue recently with a client complaining about slow loading times when users tried to play modules from within their offices.
The SCORM files were on SCORM Cloud, so we new the issue was NOT with the LMS. It was simply that the client's own internet bandwidth was far too limited and clogged up with lots of other bandwidth-hogging apps. People accessing the same courses on SCORM Cloud from home computers had very fast load times.
So I would suggest you investigate your internal
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What do you mean by 'raw' file size? Is that the published folder? 48 MB is pretty high if you want to deploy also on mobile devices. In that case I try to keep published filesize beneath 15MB.
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Raw meaning prepublish. But I do have a lot of audio files in the project. Just with those, I'm looking at close to 10MB. What am I missing?
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The size if the cptx file Is much less important than the size of the
published file/folder
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Thank you! I will have to see what the compressed published file size is. You guys are awesome!
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There are also plenty of websites that can do a quick test of your actual download and upload bandwidth, some even show you the results it for a given website you might be trying to access. This can be a useful way of finding out whether the issue is local bandwidth to your actual computer.
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I had this same issue recently with a client complaining about slow loading times when users tried to play modules from within their offices.
The SCORM files were on SCORM Cloud, so we new the issue was NOT with the LMS. It was simply that the client's own internet bandwidth was far too limited and clogged up with lots of other bandwidth-hogging apps. People accessing the same courses on SCORM Cloud from home computers had very fast load times.
So I would suggest you investigate your internal internet bandwidth. It could be that the IT department has 'throttled' the bandwidth allowed for browser-related content or anything it sees as being video.
If IT tells you they have gigabit ethernet and bandwidth is NOT an issue, don't believe them. Whatever bandwidth they have available will ALWAYS BE SHARED among all users and all apps being used. Some apps (e.g. enterprise systems) will have priority over anything related to training.