Problem hosting project on Amazon S3

Report · May 12, 2022

Hello,

I saw a similar post for this but wanted to post since my issue is a little different. I published a project without a quiz, I do not have the SCORM or Quiz scoring enabled. I created a bucket in Amazon S3 that has open permissions. When I upload and try to click on the link for index.html I receive the following error message. This happens on Chrome and IE. So I'm don't think it's a Chrome issue. I'm not sure why this is happening. Any help would be greatly appreciated.

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<Error>

<Code>AccessDenied</Code>

<Message>Access Denied</Message>

<RequestId>HWJRYTJQJET3RZVP</RequestId>

<HostId>uKtNfZPQbZHHfv9R6MLZclCwssjN+ad9a82HG5ck5cJVoYA548uiIgJeNZi7sy06yExlgGHVDoc=</HostId>

</Error>

The browser reads the following... I don't see anything that looks wrong with the address:

https://tracy-rainford-portfolio.s3.amazonaws.com/elevator/index.html

Report · May 12, 2022

You seem to have this question posted twice.

I'd suggest checking out the following help site related to your S3 as there could be many factors at work...my guess is that somethinhg is not set right in your manifest xml possibly....

https://aws.amazon.com/premiumsupport/knowledge-center/s3-troubleshoot-403/

Report · Jul 12, 2023

Hi Tracey,

I see that the link is still not working. This isn't a Captivate issue, it is an Amazon issue. When you upload your folder to the AWS bucket, select all of the files.

Scroll to the bottom of the screen, expand the Permission section and select the Grant public-read access. Check the I understand the risk of granting public-read access to the specified objects option and then click Upload.

That fixed it for me.